Platform 33 Reviews Summary

Food Quality

Pros:

• "Really great staff and welcome, BUT MOST OF ALL FIRST RATE FOOD! - I WAS BLOWN AWAY!"
• "The carvery was amazing! Huge portions of meat and all the trimmings were spot on."
• "The food was hot and excellent, I had steak/ale pie, chips and gravy, which was top notch."
• "The food is lovely, large portions too. Sunday carvery is gorgeous."
• "The Carvery is really tastey and value for money, at £7.95. The meat crumbles on your fork it is so tender."
• "Gorgeous food, great atmosphere and super cheap!"
• "Food was absolutely lovely, not a single fault... Friendly and professional staff... Smiles and perfect customer service all round."
• "We had Sunday dinner (beef was amazing) the big guy on the carvery was great, having a laugh with the kids and made what can be a queue into good fun followed by cracking food."

Cons:

• "The beef was dry and overcooked. The selection of sides has disappeared with no cauliflower or cauliflower cheese."
• "The mashed potatoes were sort of dark grey and crusty, and the mushy? Peas were almost black."
• "The portions were small, overpriced and my beef sandwich was cold."
• "The food in here used to be amazing. It has really gone down hill."
• "Possibly up there with one of the worst dinners I've had, meat was like dog meat, mash was hard."
• "Worst meal Iv ever had ordered beef sandwich chips with gravy - beef came in two slices of buttered bread 🤢sent it back and ask for it in a bun - the beef was thicker than the bun and cold."
• "The food was a lot longer after numerous complaints! I can't even begin to say how bad it was!"
• "Absolute vile all dry and tasteless the veg and meat wasn't very nice either then to top it off got my mam chicken burger and she was ill for 2weeks with food poison."

Service

Pros:

• "The staff were very friendly and the carvery was amazing! Huge portions of meat and all the trimmings were spot on."
• "Staff seemed over run although there was not many customers at the time of my visit. Food was good."
• "Staff fantastic ordered a kids meal for young one waited and waited for it. Had to ask when it was coming.they forgot about it."
• "Visited today for the carvery (food was amazing, the portions of meat per person were a great size too) with 8 people, staff were amazing couldn't do anymore for any of us."

Cons:

• "Went for a drink 1st time around to see what the place was like. Then a couple of weeks later, had a late afternoon meal - which was lovely. Even have dog blankets for the sofa chairs, for your dog to sit on - obviously."
• "Food was decent but I ordered 2 adult meals and 2 childs, I was charged for 3 kids! The staff looked like there couldn't be arsed."
• "Not sure what's happened to this place over the last couple of years but used to love coming here. Feels to me they have too many staff that unfortunately wish you weren't there."
• "Awful service. Not many people in and no food after 45 minutes. After 30 mins of waiting I asked where food was and apparently it was because of the calzone."

Atmosphere & Cleanliness

Pros:

• "Totally unique, Will go out of my way to visit again and again!.. Thanks guys for the finest beef and the vegan mash just was the icing on the cake!"
• "What a lovely place! We went about 1pm on a Sunday and it was rammed but we went back an hour later and glad we did!"
• "Great location and really nice beer garden at the rear."
• "Great place, staff kind and attentive, long wait for food, to be expected, top marks to young girl who brought 3 drinks of water outside as we were waiting for our lift, as she thought we'd be thirsty."

Cons:

• "The strong smell of urine in the doorway should have given us a clue."
• "Enjoyed the food, but the place was grubby and the outside looked like it had just hosted a music festival it was filthy and so much rubbish everywhere."
• "The tables were sticky and the floors were filthy. I am truly disgusted by the attitude of the staff!"
• "Scruffy, dirty, sticky floors. The food smelled great, but the state of the carvery put us off having anything to eat."