Address: 1 Park Grove, Cardiff, CF10 3BJ, United Kingdom
Phone: +442920371217
Rating: 4.4
based on 165 reviews.
Atmosphere & Decor
Pros:
"Beautiful traditional pub retaining many original architectural features including beautiful stone floor."
"Lovely wood decor inside."
"One of the best beer gardens in Cardiff in my opinion!"
"The pub is a proper British boozer with a great atmosphere and clientele."
"Great atmosphere before a big game even though the pub was full it didn't appear overcrowded."
"Dog friendly pub with a nice atmosphere near the Uni buildings and accommodation."
"A magical place in the heart of Cardiff."
Cons:
"Can be a bit cold with the doors to the garden opening and closing."
"Used to go here when i was a student in Cardiff many years ago. I think I've changed a lot in that time but the pub looked almost the same except for being a bit shabby and tired looking."
"Only negative was distance to toilets and some of the chairs were a bit sinky (like the springs in the middle had given out)."
"Unfortunately, a lot of the cask ales were off during this visit."
"The toilets weren't that well maintained with no lock on the mens toilet door."
"For a pub with such a good reputation I was expecting more from the food. Undercooked vegetables (from frozen) and overpriced for the portion size."
"It can be a bit too busy (for me) at times."
Service
Pros:
"Great hospitality and could recommend it more! 🙂"
"Every staff member was friendly, cheerful and chatty."
"Great atmosphere, lovely food and the staff were friendly and professional."
"Our dog Ollie was made very welcome, which immediately helped us to relax!"
"Popped in for a quick soft drink with my daughter on a Saturday lunchtime and had great service from the bar tender who was really helpful, friendly and knowledgeable."
"Staff were very friendly, the beer garden was lovely and well decorated too."
"Plus the staff are really friendly and helpful."
Cons:
"Would leave a 0 star if I could. We’re completely fine if there is a no under 18s policy, but would appreciate a more polite approach to letting us know."
"Visited on a Thursday night, it was not busy, staff was not helpful."
"Very rude staff on the 6 Nations Wales v England rugby match this year."
"Pub was lovely staff were nice apart from the manager at the time who made my group feel unwelcome told us we had to leave by 10pm as another group had booked."
"Customer service isn't the best, very rude to me and my friend as soon as we walked in."
"The manager has got to be one of the most miserable people I've seen behind a bar."
"Appalling behaviour by John the manager on Friday 24th July."
Food & Drink
Pros:
"Classic, perfectly cooked pub grub."
"Great vegan options, accessible toilet and outside heated area."
"We had a Sunday lunch and it was delightful. Both had lamb shanks which were consistent and great."
"Amazing range of beer and cider on tap."
"Great prices for great quality food."
"Food delicious and reasonably priced."
"Food was superb with an excellent cask ale choice."
Cons:
"I didn't have much choice on the menu, that's normal."
"Light didn't work in the cubicle, and there was no toilet paper."
"3 deserts had to be changed after the food hadn't been defrosted from the delivery, they ran out of sticky toffee pudding and the chocolate cake was dry."
"The festive plant burger was really spicy and it says on the menu clearly 'nachos AND chips' but it should've been 'or'."
"The meat pie was a bit mushy inside but definitely not bad."
"However, on my recent visits, I was served warm cider."
"Food mediocre and beer had a funny stale smell."
Value & Accessibility
Pros:
"Disabled toilet available."
"Nice pub however very expensive."
"Tucked away behind building works but well worth finding. Friendly staff and tasty moderately priced pub food and a good choice of real ale."
"The Pen and Wig has a decent choice of beverages and priced as reasonably as you'd expect for a spot in this area."
"Food was good for the price."
"Amazing food really unexpected just how good for the price I paid fab value."
"Superb value for money, friendly staff, well kept beers and good wine list."
Cons:
"Nice pub but one member of staff was quite patronising to us as young people."
"An absolute toilet of a pub which wants to sell itself as 'exclusive' by excluding anyone outside of the top tax bracket."
"The portion of chips was small and it was £15 too so I should've said yes to the nachos!"
"An awful pub serving exorbitant beers at more than London prices."
"Totally unreasonable to have to wait one hour for the food to be delivered."
"After 1 refill I was cut off! The amount I received was not satisfactory for the price paid."
"This pub makes its own rules and discriminates against exempt people by refusing service unless you comply to 'their own (bs) policy' NOT RECOMMENDED IF YOU ARE NOT A SHEEP"