Beefeater White Lodge Reviews Summary

Category: Steak house

Address: 81 Bridgwater Rd, Taunton, TA1 2DU, United Kingdom

Phone: +441823321112

Rating: 3.7
based on 185 reviews.

Staff Service

Pros:

  • "Staff were pleasant and made sure we were checked into track and trace when we arrived."
  • "Staff helpful and friendly."
  • "Kate served us after a long and tiresome journey. She was most wonderful and really has a lovely manner, kind and thoughtful."
  • "Great service, friendly staff and excellent food, cooked exactly as I ask for."
  • "Service was friendly and very attentive."
  • "Hayley was very friendly, attentive and the food was hot and tasty."
  • "Staff very friendly, didn't wait too long for our orders, the food was absolutely wonderful and very tasty."

Cons:

  • "The server was rude and blamed us for being charged the wrong amount he shouted at us because we complained about his customer service."
  • "Only one friendly waitress the others looked as though they didn't want to be there."
  • "The other staff members are not so welcoming especially the lady with curly short dark hair."
  • "Very poor service I get it's hot outside and Sunday tea time, you have a manager who can't be arsed would rather look at a computer screen."
  • "The waiter looked like he had just got out of bed!"
  • "Staff was miserable looked liked they didn't want to be there."
  • "Service is as good as the person delivering it. Unfortunately had the ''pleasure'' of being served by not just a rude staff member but also very unknowledgeable."

Food Quality

Pros:

  • "It used to be that if you wanted a good meaty guaranteed excellent meal you'd go to beefeater."
  • "The food was properly cooked and they have a good food selection on the menu."
  • "All the food was hot on arrival and the steak (Argentinian beef with Malbec sauce) was excellent."
  • "The mushroom starter was delicious and piping hot, cauliflower bites equally good."
  • "The food was really good, I had the mixed grill."
  • "Food was fantastic and great value too."
  • "Beef Wellington cooked perfectly and so tender."

Cons:

  • "Chairs stained with food, tables all sticky."
  • "Food under par. My husband had to send two starters back as they weren't cooked."
  • "Won't be going there again and certainly wouldn't recommend even with the discounts."
  • "What a shame, the menu is great but the food and drink was terrible."
  • "All the meat on both plates was very dry and overcooked."
  • "Food was limited available. And quite over cooked, expensive for what it was too."
  • "The food was very hit and miss!"

Value for Money

Pros:

  • "If you join their membership scheme then discounts become available which makes it very good value indeed."
  • "I may go back for the unlimited Breakfasts at £9.99 because its unlimited and children eat free."
  • "Would highly recommend. We visited as party of 12 at the end of our family week away. We all had different dishes for starter, mains and dessert and there were no complaints just clean plates and comments of best meal out we have had in ages."
  • "Had the benefit of a 40% off voucher.....made it great value for money."
  • "As a member of the NHS and having a blue light card I was able to get a 25% discount off my bill."
  • "A huge thank you to the staff who were friendly & polite. And to Beefeater in general for such a cracking offer, three of us well fed for £9.50 and a good cup of coffee too."
  • "Food very good and good value for money."

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