Porto Restaurant Reviews Summary

Staff and Service

Pros:

• "Staff were super friendly and attentive."
• "Very polite and attentive waitresses."
• "Nothing was too much trouble, very attentive and pleasant staff."
• "Staff are friendly and decorated the table with little happy birthday decs and gave us a little birthday dessert."
• "Great service from the second we walked in."
• "Staff are very attentive and pleasant."
• "Staff were fantastic and welcoming."

Cons:

• "However I felt that staff didn't know the menu well."
• "They did take a while to take our orders and check on us between courses."
• "The waitresses know nothing about their menu."
• "Very disappointing to book a table and be treated like we are making it up when the restaurant clearly didn't write it in the reservations book."
• "The service was not what we expected."
• "The service was a little slow even though there were lots of staff."
• "Sadly the lady that seemed to be in charge of upstairs was extremely surly almost to the point of being rude."

Food Quality

Pros:

• "Beautiful food presentation and an upmarket yet welcoming atmosphere."
• "Our food was lovely and reasonable priced."
• "Meal was excellent. Lamb chump very tender, must have been cooked in water bath."
• "The food was simply delicious and presented so beautifully."
• "Food is superb, beautifully presented dishes which deliver on flavour also."
• "The food was amazing, some of the best food we have ever had!"
• "The food was delicious, cooked perfectly and very reasonably priced."

Cons:

• "Overall I felt like for this price there are better places."
• "This place is all about the food, not the interior or atmosphere."
• "Nice building and very nice and attentive staff, however the chef clearly doesn't know how to cook fish."
• "The only thing I could criticise was the dessert, which was just too big."
• "The steak was tough - even though it was medium rare and the chips were almost the equivalent of Wetherspoons."
• "We ordered beef fillet and ribeye, medium rare. Well we got 2 pieces of rubber."
• "The pork that came with the scallops were dry as a stone."

Ambiance and Atmosphere

Pros:

• "A nice atmosphere and loved the music they had playing!"
• "The restaurant is lovely, the atmosphere warm and cosy."
• "Atmosphere was nice and airy, they didn't try to squeeze you in so there is plenty of spaces around you which is nice."
• "The atmosphere was lovely."
• "The outdoor area offers you a fine dinner in a cosy Mediterranean ambiance."
• "Nice relaxed atmosphere with smiley staff."
• "Atmosphere was excellent, with patrons chatting from table to table."

Cons:

• "We literally sat outside in the dark on the upstairs terrace making it impossible to see our food or each other faces."
• "From same entrance the atmosphere was not most cheerful."
• "We sat on the second floor and it wasn't a nice atmosphere."
• "The setting felt a bit tired and music was a strange choice, pop mixed with some covers."
• "There was no real welcome on arrival, no warmth or chat from the waitress."
• "Just had an overall feeling like we weren't wanted in the restaurant."
• "The place is a bit pokey which makes it charming but the owners could invest in better decor and design."