San Pietro Windermere Restaurant Reviews Summary

Booking and Reservation Experience

Pros:

• "After various searches you are Instructed to call between 3-6pm to discuss a reservation."
• "We have tried to book in here on a number of occasions but it has always been booked up."
• "Remember book early to avoid disappointment!"
• "We were very lucky to get a table without pre-booking."
• "Would thoroughly recommend booking early to avoid disappointment as the restaurant was very busy."

Cons:

• "Shocking process to book a table."
• "Sent a message via their Facebook page which then linked their to messenger account."
• "I've been blocked for trying to arrange a meal for my family on a date and time that suits."
• "We had booked a table but we basically sat down and was left alone for 30 minutes."
• "Staff made several mistakes when we tried to book a table."
• "I asked whether they had availability for a table for 1...and said 'no we don't'."

Food Quality and Taste

Pros:

• "The food is amazing. Wonderful crisp yet soft focaccia bread, calamari rings that actually focused on the calamari and not the breading."
• "The ravioli had such a generous amount of filling, the pasta itself was like velvet."
• "The belly pork in particular was the best I've ever had."
• "The tiramisu had the perfect ratio between mascarpone cream and biscuits drenched in coffee and liqueur."
• "The King Prawn starter was excellent and well worth the £14."
• "My beef was so tender I think I could have eaten it with a spoon."

Cons:

• "The pasta is precooked, therefore it arrives at the table completely soft."
• "Food needed seasoning more, side of potatoes needed cooking more."
• "£9 Arancini was cold in the middle, so obviously heated in a microwave before being served."
• "The 'eaton [sic] mess & strawberry cheese cake' turned out to be a strawberry Eton mess flavoured cheese cake."
• "My lasagne...was more cheese than meat."
• "The time it took to give our desert order was that long that in the end I just wanted the bill and get out of there."

Staff and Service

Pros:

• "Service was excellent and efficient. The decor is really nice too, spotlessly clean."
• "The staff were insanely friendly and put SO much effort into making this birthday special!"
• "The staff were friendly and welcoming and the food was really lovely with plenty of choice."
• "The staff are fantastic and have time for everyone, and the food is, in my opinion the finest in the area."
• "The waiter keeps saying he can do nothing to help us and asking us to wait five and five more minutes."
• "The level of service is great without being in your face."

Cons:

• "The one that served us was the owner and she was extremely rude from the beginning until the end!"
• "I was a bit upset by the attitude of the waiters in this restaurant."
• "I felt rushed. My partner felt really rushed too."
• "We had to wait 20 minutes for anyone to give us any notice despite trying to get their attention."
• "Very bad customer service your page and site both state that you close at 10.30pm rang to book in at 9.10pm to be told already closed!"
• "The lady in charge of taking bookings really frustrated us, we got a table until 8:30, and she cancelled our table because someone else called to cancel and she thought they were us."