Rastelli's Pizzeria Reviews Summary

Atmosphere

Pros:

• "There is a lovely atmosphere."
• "Loved the atmosphere of the place too."
• "Great atmosphere with couples and families."
• "The atmosphere was vibrant without being too loud and the food was amazing."
• "The atmosphere was lovely and cheerful."
• "The atmosphere is lovely and the staff are all friendly and super helpful."
• "The atmosphere was perfect with nice Italian music in background."

Cons:

• "Perhaps lacking some atmosphere, feeling like you're dining in a food hall."
• "Restaurant is in need of a complete overhaul and has no atmosphere at all."
• "Tries too hard to appear Italian, felt forced and contrived."
• "The music is a little off theme."

Service

Pros:

• "The staff were very attentive."
• "Staff are excellent. Tables well spaced out and they have gone the extra mile regarding social distancing measures."
• "The speed of service and the staff are one of the best we have encountered, there wasn't anything more they could have done for us."
• "All the staff were so friendly and efficient."
• "Exceptional service."
• "Service is very friendly with many staff on hand."
• "Really nice friendly staff and fast service. Food was beautiful real authentic Italian pizza."

Cons:

• "Service was a bit slow initially but it was busy so understandable."
• "Service was a tad slow with food."
• "Service was rubbish waitresses thinks wearing a mask under her chin is covid secure more interested in next booking than saving us rubbish."
• "Always busy but took over 2 hours from start to finish our meal as we were waiting."
• "Absolutely appalling service. Food was nice but a young waiter wasn’t!!"
• "Asked for the bill and had to go to the bar as 15 minutes had passed felt as though we were being ignored."
• "We felt very rushed as sat down for less than 1 minute and hadn't even had time to look at the menu before the waitress was asking what drinks we would like."

Food Quality

Pros:

• "The food was absolutely fantastic and staff brilliant would highly recommended."
• "Food was outstanding and the portions were very generous."
• "The food is out of this world and I would 100% recommend to anyone, best food we have ever had."
• "The pizza was amazing and so light... Followed by a wonderful salted caramel cheesecake and profiteroles with ice cream shared between two."
• "The food was excellent and we can strongly recommend this restaurant to anyone."
• "Food was very good and I would recommend for that reason alone."
• "The food was fantastic and so tasty."

Cons:

• "The Calamari starter was ok ish."
• "Its really not worth the price."
• "Food is pre-cooked and reheated. Lasagna is not freshly made."
• "The King Prawn Spaghetti Arrabiata. It was like tinned spaghetti with a bland tomato sauce."
• "Very poor quality flat and dry pizzas and garlic bread, so much salt tasted horrible."
• "Food not so good. Antipasto was ok but not an Olive in sight and the Pate scraped so thinly you could not appreciate it."
• "Food is substandard quality with pre-bought frozen pizza base."

Value for Money

Pros:

• "The food was to a high standard and very reasonably priced, I would happily go back."
• "Very reasonably priced and the desserts were delicious too!"
• "Good value for money."
• "Food was delicious and very reasonably priced compared to other restaurants in the area."
• "The guest wines represent excellent value for money."
• "They have a reduced price menu before 1800. It contains most of the pasta and pizza dishes for under £10."
• "Portion sizes are the best value for money I have ever had."

Cons:

• "We found it quite expensive for an Italian restaurant."
• "For £10 a pizza this is absolute daylight robbery."
• "Price was ok but nothing is cheap at the lake district."