Giovanni's Restaurant Reviews Summary

Food Quality

Pros:

• "Food is great tasting and the set menu has lots to offer for a good price."
• "The food was fantastic, full of flavour, no bland watered down sauces."
• "Hands down the best Italian food I've ever eaten in the UK."
• "The best Lasagna we have ever had!"
• "Wide choice of Italian cuisine cooked to perfection."
• "The food was outstanding, the pizzas are fresh, the pasta was excellent."
• "Food was incredible, you can literally taste Italy in this restaurant!"

Cons:

• "The food was terrible."
• "AWFUL FOOD COMPLETELY TASTELESS."
• "The food was incredibly basic with no flavour."
• "The food was disgraceful I had the Calamari to start which was flavourless, chewy and dull."
• "Food really wasn’t great, very bland and tasteless."
• "The pizzas were both uncooked and the pasta sauce definitely did not have steak."
• "The food was the blandest I’ve ever had."

Service

Pros:

• "The staff were really nice and professional, gave great recommendations as well."
• "Staff are very welcoming."
• "Customer service is amazing always making sure you are ok, and if you need anything."
• "The service was amazing, we had a lot of members of staff checking in on us every few minutes to see if there was anything we wanted."
• "You feel very welcome as soon as you step through the door."
• "We were especially impressed by the way the staff looked after the customers."
• "The staff were very kind and helpful."

Cons:

• "Very disappointed at the service and welcoming."
• "The waitress who served us was incredibly grumpy and appeared to not care at all."
• "Despite not receiving the side, when we asked for the bill they attempted to charge us for it."
• "The service was absolutely terrible which near ended up ruining our night."
• "I’ve loved coming here in the past but the owner came off as rude."
• "Service was the worst. Too busy, even though I booked a table for when they opened, had to wait 25 mins for a table."
• "Service poor. Had to ask three times for water."

Atmosphere

Pros:

• "Nice atmosphere."
• "Great traditional Italian with an intimate but bustling atmosphere."
• "The food and atmosphere was great, the food arrived piping hot all tasting authentic and delicious!"
• "The vibe is pretty authentic with food to match."
• "The vibe was very Italian tho and was nice for a date night."
• "Funny lively atmosphere."
• "It is cute, intimate, yet also lively."

Cons:

• "The venue is small and dated."
• "Extremely noisy even our waitress said it was too much."
• "Music was much too loud."
• "The decor clearly hasn’t been changed since it first opened and just looks dirty."
• "The place is old, dirty and in need of a total revamp."
• "Decor is something you would expect from something off kitchen nightmares, plastic tablecloths and poundland wine glasses."
• "There are no windows inside the restaurant so great at night and romantic but gloomy in the day."

Value

Pros:

• "Good value for money."
• "The lunch time menu is also great value for money."
• "Reasonable prices."
• "We had a nice time here for a reasonable price."
• "Pizza was good, authentic and decently priced for what you get."
• "The food was lovely."
• "Super quick service with friendly staff and wonderful food."

Cons:

• "Way too over priced for what it was."
• "A premium price for a sub-standard item."
• "Got put in a mouldy smelling basement, outrageous prices."
• "Food is terrible and overpriced."
• "Quite expensive compared to most other italian places, pint of Moretti costs £7.85 and over £15 for a pizza."
• "Petrol station wine at premium prices."
• "Prices an absolute rip off."