The Chaser Inn Reviews Summary

Category: Gastropub Tonbridge

Address: Stumble Hill, Shipbourne, Tonbridge TN11 9PE, United Kingdom

Phone: +441732810360

Rating: 4.4
based on 254 reviews.

Food Quality

Pros:

  • "The food, it is sensational, arguably on par with its neighbour The George and Dragon."
  • "The food was fantastic. We all had the roast and it was just super."
  • "The ham was thickly cut, locally sourced and delicious."
  • "The food was brilliant with both the kids even enjoying their meals."
  • "The nachos which were very tasty with a bit of heat and the toasted pita chips were super crunchy."
  • "The food was amazing and was timed very well."
  • "The food was superb with lots of options for our vegan and vegetarian daughters. Absolutely delicious!"

Cons:

  • "Triple cooked chips soggy and only partially cooked, once if they were lucky."
  • "The soup was thin and tasteless."
  • "Out of our 8 main courses that were ordered, 4 were unacceptably awful."
  • "The main course roast was overpriced and not particularly good with dry chicken, glutinous cauliflower cheese and fat soaked spongy roast potatoes."
  • "The burger was terrible, dry, bland, cheap bun, which was over £17 with some plastic cheese."
  • "The ‘crusted cod’ could not be described as such as a few uncooked breadcrumbs were laid on the top, however fish was over cooked and flavourless."
  • "The food was awful and overpriced."

Service

Pros:

  • "They are extremely organised and I think ahead of the game during these testing time."
  • "Service was great, enthusiastic and helpful."
  • "Servers and bartenders were helpful and ready to serve your every need."
  • "Every member of staff looked as though they really enjoyed working there."
  • "The staff were attentive and very helpful."
  • "The service was excellent, attentive and knowledgeable."
  • "The staff were all incredibly friendly, gave fast service."

Cons:

  • "We felt hassled from sitting down, the plates were cleared after the first course and one of our party was still eating."
  • "Service very slow (hour & half wait alone just for the starters to arrive)."
  • "Staff slow and miserable, didn't know menu."
  • "The service was slow."
  • "Came for a second time... but this time the food service was terrible."
  • "Half an hour later we hadn't seen one single staff member and were sat still with no drinks."
  • "The service was very fast."

Ambiance

Pros:

  • "Lovely country pub atmosphere."
  • "Lovely spot. Especially on a beautiful day."
  • "The open fires are a bonus after a cold walk."
  • "Charming country pub in a part of the county where one expects such venues."
  • "The place was lovely, with open fires and a variety of areas to sit with different feelings."
  • "Beautiful country pub set in amazing Kent countryside."
  • "Gorgeous location."

Cons:

  • "Sadly after many years have to agree with our friends that it has 'gone downhill'."
  • "the chairs are very uncomfortable, dont think we would go again as plenty of others that offer better value."
  • "Parking is a problem but the place is beautiful."
  • "Hard to locate the entrance at night so we had to pass and turn round after a long trip down the road."
  • "We were crammed in a corner by the toilet with people constantly having to squeeze past to get through."
  • "Was so looking forward to our Christmas dinner but it was totally ruined by the location of our table."
  • "Very little car parking, and cold inside."

Value

Pros:

  • "Really good experience stopped here on a whim great food fantastic service."
  • "Highly recommend this beautiful country pub!"
  • "Always busy and offer good home made food and beers conditions are always good."
  • "Highly recommended whether visiting in winter or summer."
  • "Caters very well for small or large groups."
  • "Great portions with reasonable prices."
  • "Price was excellent, given my choice of veggie dishes."

Cons:

  • "Food was okay but expensive. Likewise two Cokes cost almost £5."
  • "Service was great but the food was overpriced."
  • "the extras are also expensive at £4.95 for a bowl of chips etc."
  • "Ridiculously expensive - 2 double G&Ts, 1 pint of bitter and 1 lager = £34."
  • "Desserts are very expensive for the size."
  • "Food expensive for what it is, and then they add a 10% service charge on top of that."
  • "Super rip off. Then to top it all they charged £27 service tip as it's automatically added for parties over 6."

Parking & Accessibility

Pros:

  • "There's some limited parking on-site but we were able to park easily just across the road."
  • "The pub is enormous, and we didn't have to wait at all."
  • "The pub has a decent amount of parking nearby, is relatively pet friendly, and is good for families too."
  • "Quiet area with parking surrounded by green spaces, a beautiful church nearby."
  • "The parking lot is a little small, but we didnt have an issue with parking."
  • "Loads of eating space in and outside in a lovely garden by the church."
  • "Parking is limited but the pub does live up to its vibes!"

Cons:

  • "I used to use the chaser regularly, but they have now taken the bizarre decision to close their carpark to allow just staff parking leaving their customers to park across the main road on a side road a few hundred meters away in very busy popular dog walking spot."
  • "Parking is a problem but the place is beautiful."
  • "There is ZERO parking…."
  • "The car parking area is not enough due to busy trade."
  • "Very little car parking, and cold inside."
  • "It is unsurprisingly very popular and this can mean that at busy periods there is sometimes a delay to get the food."
  • "We had to wait 25 minutes for our drinks order to be taken despite it not being overly busy."

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