Address: 7 Beacon Hill, Torquay, TQ1 2BH, United Kingdom
Phone: +441803295055
Rating: 4.8
based on 156 reviews.
Food Quality
Pros:
"Exceptional quality food especially turbot dish which was cooked to perfection with a mouth watering lemon butter and garlic sauce, all dishes were well presented and full of flavour."
"Fish was fresh and cooked really well."
"Local fresh fish cooked perfectly, can't go wrong."
"The best fish dishes I have had in a long time."
"The seafood is just superb - fresh and tasty and cooked to perfection!"
"Our fresh seafood was delicious."
"The food is marvellous and to a very good quality."
Cons:
"However, the salmon main dish desperately requires a tasty sauce to accompany it. Bit bland without that but good size fillet."
"Fish tasted funny (had cod steak), veg sides were old and overheated."
"The food was tasteless, salmon overcooked, the prawn and cuttlefish average."
"The side dish of vegetables was very poor and lacked any thought."
"The mornay... had a strong taste which wiped out the flavour of the fish, and it was quite thick and gluppy and a skin had formed over it, which I found a little unpleasant."
"Very disappointed ordered lobster and crab platter lobster very small only two scallops and king prawns the garlic butter was far too strong and totally overpowering the taste of the food."
"The batter was so greasy and wet we had to peel it all off and just eat the fish inside."
Service
Pros:
"Staff were friendly and knowledgeable."
"Staff were very friendly and attentive."
"Staff attentive without being overbearing."
"Service and food were excellent."
"Amazing service from the moment we entered until the very end."
"Service was excellent."
"Service was impeccable."
Cons:
"Service, now for me this is the real killer… the owner/manager is the most rude, abrupt and devoid of personality individual I think I’ve ever seen, its untrue."
"The barman was really unhelpful."
"Also staff were arguing."
"The waiter clearly showed he was not impressed when we said we would not be drinking wine."
"The service was rather rushed due to other table bookings."
"Terrible service - we were seated in the doorway, despite booking weeks ago."
"Customer service was not acceptable."
Ambience
Pros:
"Small restaurant with cosy atmosphere."
"Lovely atmosphere, the owner showed us the options on a tray filled with a selection of fresh fish."
"Lovely fish restaurant by Torquay harbour."
"Ambiance busy but calm and waiting staff attentive but not in your face."
"There is a buzz in the room, which shows that everyone is having a great time."
"Lovely ambience."
"A buzzing atmosphere with a good mix of people including children - it oozed cosiness and had a real family feel."
Cons:
"It was so noisy, probably high ceiling and wooden floors didn't help."
"Cold restaurant, to the point I had goosebumps I was that cold."
"Small toilet facilities in need of updating."
"Our table was not ready and they had no idea when it would be available."
"Lack of awareness to guest experience."
"Maitre d a little formal on arrival."
"The barman was rude and unprofessional."
Value
Pros:
"Meal overall very tasty."
"We had very reasonably priced starters and mains, everything was utterly fantastic and delicious."
"In terms of Italian restaurant, the price is reasonable and definitely worth every penny."
"Very well priced wine list."
"Prices good for the quality offered."
"We didn't feel the meals or the drinks were overly priced."
"Very fair priced and generous portions."
Cons:
"It's not worth the price to pay."
"No wheelchair access and I don't think there is a carpark close by as I have parked at the beach where you can pay & display."
"Taking away my last mouthful of wine as we'd run over time."
"Sorry but not good value for money."
"I didn't feel satisfied for ££ & so didn't leave a tip - I was punished but having to get my own coat from the back and let myself out. Felt humiliated."
"A bowl of nibbles was placed in front of us which we assumed was complimentary but was subsequently added to our bill."
"Would not advise Muslim people to go there as a lot of things include alcohol."
Accessibility
Pros:
"Lovely views upstairs overlooking the bay."
"Breathtaking views over the harbour."
"The surroundings were beautiful and the staff wonderfully attentive."
Cons:
"No wheelchair access and I don't think there is a carpark close by as I have parked at the beach where you can pay & display."
"Small toilet facilities in need of updating."
"Our table was not ready and they had no idea when it would be available."