The Marquis Arms Reviews Summary

Food Quality

Pros:

• "Food was great when we finally got it."
• "Food came out in good time, boiling hot and absolutely delicious."
• "The food is really well cooked and the portions are huge, even the kids ones."
• "Nice place, lovely food, we had the hunters chicken and yes it was beautiful."
• "Food was piping hot and very tasty."
• "Really enjoyed the food here. Inexpensive and quality food."
• "Everyone's food was delicious and cooked perfectly."

Cons:

• "Food was shocking over cooked chips like bricks peas like bullets chicken cremated."
• "Food came out missing items and was brought to the table before the drinks were even though they were ordered at the same time."
• "The food was awful, tasted awful and the sausages were undercooked."
• "Burger tasted weird usually the burgers taste nice from here."
• "The quality of the food wasn't very good, my youngest had the hunters chicken which she liked but both myself and my oldest daughter had the rib and rump, both upgraded to the 8oz sirloin and the quality of the steak was very poor."
• "Food was horrible. Chicken was hard to eat."
• "Food was very poor indeed, I had a mixed grill, asked for medium rare, came out cremated."

Service

Pros:

• "Very impressed with the advice, knowledge and service given by the bar staff (and kitchen - although obviously we didn't see them)."
• "Friendly and helpful."
• "Was greeted at the door by a nice waitress and was seated at a clean table."
• "The staff were lovely too."
• "Scott the manager was very nice and looked after myself and family very well."
• "The waiting staff could not be faulted, they courteous and worked hard."
• "We were met by very pleasant staff."

Cons:

• "Manners from the staff is like the service, nonexistent."
• "The manager was so ignorant that if he smiled his face would crack."
• "Staff had to be reminded that we had ordered drinks for them to be provided to us."
• "No one checked in so left the food and will not return again."
• "Staff were rude and didn't seem to want to be there let alone serve us."
• "Absolutely shocking service from a server."
• "The staff had a 'can't be bothered' attitude."

Atmosphere & Cleanliness

Pros:

• "Nice atmosphere and little gaming areas around (such as grabbing machines etc) to keep the children entertained."
• "The place was spotlessly clean."
• "The atmosphere was really great."
• "A lovely warm glow from the inside and the garden (even tho a damp evening) was well lit, clean and welcoming."
• "It has a lovely atmosphere and is dog friendly in the bar area."
• "Nice clean toilets, friendly staff, very good seating area outside, pretty good size car park, with disabled bays too."
• "Golden Oldies lunch for 2 was really tasty. Together with 2 drinks, the meals came in at just over £12.00 - an absolute bargain."

Cons:

• "We wanted to eat outside in their nice large seating area, but we're told this wasn't possible."
• "It's a pity we couldn't eat outside, and they are clearly missing a trick here."
• "The place was incredibly stuffy and I was seated next to an incredibly loud child."
• "The only thing that let down the visit was the state of the entrance where we had to step over accumulated rubbish and discarded cigarette ends."
• "The place could do with a good clean and the men's toilets were the worst I have ever been in."
• "Sat in our coats as freezing cold."
• "Went there with a friend for some food and as soon as we walked in there was rubbish on almost all the free tables."

Value & Efficiency

Pros:

• "Fed a family of four for £40, very good value."
• "Our food arrived quickly."
• "Fantastic service and amazing prices even without the discount."
• "Prices are really cheap there, would recommend!"
• "Had a lovely meal here great prices food was delicious all staff were friendly and welcoming."
• "The food was lovely, it's quite inexpensive and packed with flavour."
• "Best value food. I can't buy a steak in the supermarket for that price! Cooked to perfection, and I'm fussy."

Cons:

• "App crashed twice."
• "A pub quiz is surely one of the easiest things to organise but came expecting a quiz 3 times and 3 times in a row we were not only disappointed."
• "Almost an hour wait for food but well worth the wait."
• "one hour and twenty minutes wait for an all day breakfast!!!"
• "Won’t be coming back again, it’s not worth the long wait."
• "The wait time for the meal was around 90 mins which was far too long to wait."
• "Very slow service at the bar (over 20 minutes just to order food)."