Address: Church St, Brighton and Hove, Brighton BN1 1US, United Kingdom
Rating: 2.6
based on 146 reviews.
Parking Cost
Pros:
"Really handy for the theatres."
"Great location for lower town centre, the Dome, Theatre Royal and The Lanes shopping area .. reasonable rates for evening parking."
"Expensive during the day but after 6pm it's £6.50 for the whole evening. Use this if you are visiting the dome theatre."
"Get the NCP app and find a 24 hr free parking saver id code if you're visiting Brighton for the day, you'll save a good £30."
"Go after 5 then it's only £6, it's safe and secure."
"It's expensive to park in NCP car parks but worth it for the parking spaces which are a bit bigger than the usual, the ease of finding a space, the lack of the usual smell in the stairwells and the central location."
Cons:
"I was honestly shocked when I came to pay... £32 for 5 hours to park. Typical multi-storey, hardly enough space to get your car in and stinks of pee... Absolute robbery."
"Charged £35 for six hours parking on 27th October 2018. The most expensive parking I have ever paid."
"This carpark is a complete con. The rates are extortionate and if you stay over 4 hours they'll charge you up to 24h and £34 for the privilege."
"RIP OFF. £24 for a few hours. Absolutely disgusting!"
"Sat nav took us to this easy car park but we had a shock when we returned to pay for just over 4hrs parking £25.. £5 an hour to park.. Daylight robbery!"
"NCP Brighton Theatre are professional muggers. £30.50 for 2 minutes over a 5 hour parking session."
"Confusing signage can result in you paying over £50 for a days parking."
Security and Safety
Pros:
"I've never had a problem with the security of my car when I'm here."
"The whole place is locked up and you can only enter with your parking ticket."
"If you go to Brighton by car you need to accept the fact it's gonna be expensive to park! At Least in this car park you feel like you get something for your money, as you can be sure your car will be safe."
"Very good location as it's pretty central to everything in Brighton. And it's ideal if you are doing a lot of shopping as you can happily leave your stuff in the car without fear of your new stuff being nicked!"
Cons:
"Beware! My car was broken into at this car park recently and there is no CCTV and poor lighting."
"This is the worst NCP car park that I've ever parked in, when using the stairwell my son and I were confronted with 3 men injecting heroin!"
"Wish they had security gates to this car park, don't feel safe when you go in at night because everyone can get in there."
"Avoid this car park, we got broken into and after reading reviews looks like is a common occurrence."
"Terrible place my son's car was broken into people sleeping on the stairs and evidence of people taking drugs no CCTV and no help from NCP how this company has the front to charge is disgusting."
"DO NOT PARK HERE.. unless you want your car broken into in the middle of the night!!!!"
"The staircase often has homeless in it and the entry system/door magnet is smashed up and not working."
Customer Service
Pros:
"I just want to say a very big thank you to the lovely guy working here this morning, his name is Lewis and he helped keep myself and a small child calm and safe."
Cons:
"If I could give minus stars I would!!! I've been on the phone to customer service now for a good 20 mins waiting to speak to someone!!!!"
"Very poor customer service towards disabled people told I cannot pre-book a disabled space."
"Absolutely horrified at the charge so told the operator I am refusing to pay this period and want it rectified."
"Was supposed to get discount from using app as we were staying in a local hotel. Followed the instructions to the letter, scanned the QR code on exit but machine at barrier didn't recognise it."
"Do not expect the Park Pass 'APP' to work. Waste of time. Extortionate prices."
Cleanliness and Maintenance
Pros:
"It’s a big car park easy to forget where you parked your car! Well maintained, it even has a hand car wash inside."
Cons:
"Dirty stairs smelt like urine, the whole place was just disgusting didn't want to touch anything its a pitty considering the amount of money we get charged you would think it would be a bit cleaner."
"Stairwells stink of urine. Overall a dirty, smelly and unsafe place."
"Not sure I've ever found a more expensive carpark. Place was filthy, sick on the floor, smelt of urine they obviously don't clean the place but had no trouble taking my money."
"Expensive and not overly sure what one's paying for, doesn't seem fully secure and stinks of urine everywhere."
"Absolutely vile....would love to know where the money is being spent cos the place is an absolute dive."
"Words cannot describe how awful it was and the price was extortionate for a dimly lit car park with the lifts out of order."
"Very bad car parking! Staircase and lift smell of urine, other lift broken. Car park looks run down and disgusting."