Longrain Theatre Reviews Summary

Food Quality

Pros:

• "Delicious fusion asian food, we had Thai green curry with Jasmine rice and starters."
• "The food was very tasty and authentic with lovely cocktails..."
• "Absolutely beautiful food. Fresh, strong flavours. Stunning presentation made by beautiful people."
• "The food delighted with a variety of flavor combinations, freshness of ingredients, and pleasant aromas."
• "Really, the food was just excellent, green curry is properly green not gray, the tofu penang was the best I've ever tasted and they make their own pastes and sauces."
• "Fabulous food, freshly cooked, totally delicious."
• "The food was amazing- fresh ingredients used and the flavours were out of this world!"

Cons:

• "Bland food and aggressive owner."
• "The vegan rendang made with jackfruit... I could taste the brine from the jar or tin the jackfruit came from and it was still firm, coated with a yellow sauce that did taste ok but was definitely not a rendang."
• "Everything seemed to be cooked in the same two sweet sauces."
• "Probably the worst Pad Thai I've ever tasted."
• "The food was really bland. The massaman curry was really watery and didn’t taste of much."
• "The food itself was alright, but definitely not impressive."
• "Rice with vegetables... just looks like a basic, far too hot spiced tasteless stew to sell on the app."

Service

Pros:

• "Staff is very welcoming and helpful."
• "The waitstaff are polite, friendly, and charming, providing professional service without being intrusive."
• "Amazing service from friendly and attentive staff."
• "The staff were so friendly and happy to answer any questions we had about the menu."
• "One of the best restaurants experiences❤️The full staff were so welcoming and helpful, great VEGAN options🌱"
• "The host and staff were incredible. They couldn’t have made us feel more welcome, despite arriving just before closing."
• "The staff are incredibly sweet and attentive!!"

Cons:

• "Unfortunately we waited over an hour for our food."
• "The order took over 40 minutes."
• "No hospitality or table manners from the staff, and the owner is even ruder."
• "Slow service (drinks took 15 minutes to arrive after ordering) and order taken wrong which meant that one of our party was waiting for food to arrive whilst everyone tucked in."
• "Staff all seemed scared of owner."
• "We were asked to wait outside which was fine but weren't offered a drink or anything we could also see free tables inside."
• "Had to wait 20+ minutes for our table but had seating outside and served a bottle of wine and crackers."

Ambience

Pros:

• "It is a lovely cosy little restaurant."
• "The place is quiet, relaxing, surrounded by beautiful plants."
• "Cozy atmosphere, cute interior design. The restaurant is clean and tidy."
• "They’ve got lovely decor, plants all over the place, the cocktails are really lovely too!"
• "The atmosphere, presentation and food are just lovely."
• "It’s a cosy little Asian fusion restaurant."
• "The restaurant was cosy and warm, and the staff were so lovely and inviting."

Cons:

• "Female Toilets were really dirty with bins overflowing and this was at 2.30pm."
• "The music was horrible and too loud, and the Valentine’s day decoration was awfully ugly, cheap and unnecessary."
• "The place looks a little worn out and the loo was quite shoddy."
• "However, the noise was way too loud for the small environment that it is."
• "The server was all over the place and took like 5 minutes to give the cutlery after the food was served."
• "There was a complete lack of vegetables in the pad Thai and the noodles were overcooked."
• "I had to ask for water 3 times before being given it."

Value

Pros:

• "The food was of a very high Thai quality and on that basis alone I would recommend."
• "Really tasty food and great value."
• "The duck curry is to die for!"
• "Food was outstanding, fresh and zingy with nice twists elevating the dishes from the familiar."
• "Awesome services and I will be back!"
• "Love the food, service, extremely friendly."
• "Tasty food with excellent customer service."

Cons:

• "They asked how we want the rice with our mains, later we found out that it was extra cost (around 8- 10GBP per 2 persons) and they brought plain rice instead of coconut rice."
• "The food was very bland. Well below average and very pricey for what it actually is."
• "Very expensive for such bland food - we spent around 150 for four people with one beer each."
• "Only downside was there was a wait for the table despite having booked, and it took a while to pay and leave."
• "I’ve ordered a bubble tea and it just tasted like water with coconut milk - very disappointed on it."
• "The food was really lovely! (A little pricey tbh) fresh, tasty, and beautiful presentation!"
• "Beer was a little pricey but the small plates we had were really reasonable."