"The beef was medium rare and tender. Wonderful selection of vegetables."
"The food was lovely, fresh and tasted fantastic."
Cons:
"The food was ok but very expensive and if you order a steak it doesn't come with sides or starch."
"The dessert and breakfast portions were rather small."
"The crab linguine was stodgy, bland and only slightly warm it soon became cold."
"The food was a bit uninspiring and the meat wasn't great quality for the price paid."
"I ordered steak in the restaurant and it was average, the peppercorn sauce was more 'whole' peppercorns than sauce."
"Battered fish greasy. Portion on Belly pork poor. Menu very limited."
"The food was ok but very expensive."
Service
Pros:
"Staff are super helpful and the included breakfast was great."
"The staff were friendly and helpful."
"The staff there are fab and always make them feel super welcome and at home."
"The staff is very friendly, although some are a bit junior, the more senior staff is impeccably correct and attentive."
"Staff and management were so helpful and friendly."
"Friendly, welcoming staff and excellent food from both menu choices and value for money aspects."
"The staff were brilliant. Very attentive but also kept in the background and nothing was too much trouble."
Cons:
"Service was very slow (probably due to Covid staff shortages)."
"Sadly the staff decided to have a meeting two tables away."
"Number of guests on the night too overwhelming for the staff to cope."
"Waiting time for courses appalling."
"Service was very slow. We got tea after a long wait but with no milk."
"Family of seven for Sunday lunch with three very young children, had to prompt staff for every meal, drinks, bill etc."
"The service was average and extremely slow, food took over an hour after ordering to arrive."
Accommodation
Pros:
"Had a lovely 3 day stay in one of their comfortable mini holiday homes."
"The rooms were clean and comfortable."
"The room was spacious and great value."
"Room was lovely, en-suite was fantastic, absolutely huge with large shower and separate bath."
"The room was lovely, relaxing, clean and comfortable."
"Beautiful room and beautiful pub!"
"We stayed in one of the family rooms, which was a nice large room with a bath tub and a separate shower and very comfortable beds."
Cons:
"Room was dirty with cobwebs over bed and velux window."
"In short the room was dirty with a lot of damage to the walls, doors and flooring."
"Velux did not open."
"Close to train line and so woken by train due to no sound proofing."
"The shower drain in ensuite was blocked."
"Our room overlooked the garden area, causing some noise at night time."
"The rooms are right next to a rail line……. If/when a train passes it’s very noisy."
Ambiance & Facilities
Pros:
"A beautiful hotel and bar set near Box in close proximity to gorgeous country views."
"Fairly expensive but nice modern feel."
"A relaxed and friendly atmosphere."
"The bar and restaurant areas are decorated to a high standard and feels very comfortable."
"Delightful restaurant, pub, hotel."
"It was a pleasant stay. Nice pub too. The rooms are at the back far from the main road. And quiet."
"The whole place looks very nice, and has a nice big car park, and outdoor area with kids area."
Cons:
"The dining room is so tired, and the lighting is quite 'strange'...too bright in places."
"When you venture into the toilets it's clear no-one has spent any money here as they're in a poor state which just doesn't match the standard of the other areas."
"Kitchen filthy, rats in bin area, droppings in dry store, sewage pooling by back door."
"Be aware it is next to a railway station so It can be noisy."
"Outside appearance isn't super great, there was a staff moped blocking the disabled space closest to the door."
"The chairs in the dining area are bolt upright and rather uncomfortable unless you lean forward."
"Ladies bathroom only had one of the two loos working."