Three Jolly Sailors Reviews Summary

Service

Pros:

• "The waiting staff were friendly too."
• "The staff and service was excellent and relaxed."
• "The staff were friendly, welcoming and efficient and the atmosphere was just lovely!"
• "Staff were happy to serve 1 starter, 5 mains and a sweet all together as everyone had different appetites and wants."
• "The service is the best nothing is any trouble it is the best value for money the food is always piping hot and plenty of it."
• "staff made you feel welcome."
• "The staff were very friendly and it was very clean."

Cons:

• "The service was poor and included getting our order wrong for the starters."
• "Nothing was done when there was a complaint about one of our deserts."
• "No one took us to the table, we were told to go up the steps and to the left and we will find our table. No one gave us menus or tell us we need to order at the bar."
• "Customer service was poor, the lady behind the ramp told us our table number we then had to search the place to find it with no assistance."
• "Waitressess rude The waiter was good."
• "Lady behind the bar was impatient and not particularly friendly, made us all feel awkward."
• "The whole experience was nowhere near the usual standard experienced pre-covid."

Food Quality

Pros:

• "the lasagna was the best I've tasted in a long time."
• "Seriously full of melt in the mouth steak, home made chips and lovely fresh veg."
• "food was delicious, we had roast beef and all the trimmings."
• "The food arrived quickly and was a delicious, very generous portions for the price as well- the chips in particular were great!"
• "The food was outstanding. I had the beef sunday roast which was amazing with lots of extra veg in serving bowls and extra gravy."
• "The steak was excellent, cooked perfectly and great quality with no gristle."
• "The food is very homely, generous helpings & not over-priced."

Cons:

• "Also fries were soggy and not very nice."
• "It did taste very nice but really poor value for money at £8.90 especially as vegetarian pasta dishes are so cheap to make."
• "the meat felt like vegan substitute as it nearly had no 'meaty' flavour."
• "The vegetables had been nuked in a microwave to within an inch of their life and looked unappetising and inedible."
• "Second time the chips were undercooked and the steak was overcooked, I couldn't eat it."
• "The beef we had was so tough we had trouble cutting it let alone chew it."
• "The chicken, however, what the hell?! Basically, boiled chicken wings marinated in a hot sauce, plenty of that on the floppy, gross skin."

Atmosphere & Cleanliness

Pros:

• "Lovely larger than expected old pub inside."
• "It’s a very warm and welcoming place to relax."
• "Olde worlde interiors befitting Beamish, roaring fires and the friendliest of welcomes."
• "It's an old fashioned pub, no fancy minimalist decor or artist, experimental food... just good, honest food and a nice, cozy interior."
• "Lovely old building with cosy atmosphere."
• "The atmosphere was cosy and very welcoming."
• "Cosy and warm English style pub."

Cons:

• "But there was no concern for covid: no hand sanitiser, no one wearing masks, huge queues at the tiny bar."
• "The tables are sticky, which is unpleasant, and the cleaner needs to find corners (cobwebs and snail trails)."
• "Cleanliness needs attention, sticky tables."
• "Toilets smell, and could do with hooks on doors for bags/coats."
• "The pub is in need of a spruce up."
• "Bar itself looked tired probably like it hadn't changed in thirty years."
• "Just a word of warning if you elect to eat in the conservatory be prepared for the outside door opening and closing many times while you sit there and smokers very often stand just outside so you get the stench wafting in."

Value for Money

Pros:

• "The Xmas menu looks incredible value for money."
• "Good pub food, slightly over priced."
• "Reasonable prices."
• "The whole meal was worth the cost."
• "Good beer and good food at a reasonable price."
• "Not badly priced either."
• "Very fairly priced too for the quality and quantity of the food on offer."

Cons:

• "Good pub food, slightly over priced."
• "It did taste very nice but really poor value for money at £8.90 especially as vegetarian pasta dishes are so cheap to make."
• "Mediocre at best... Definitely better places to choose in Scarborough at these prices."
• "Steak wanted rare it was overcooked couldn't eat it at 21 pound."
• "The John smiths smelt and tasted off like Chinese black bean sauce or cider vinegar in."
• "However, the Mediterranean Pasta was a disappointment, the portion was very small compared with all the other meals, not even a salad garnish to bulk it out a bit."
• "Could do with a better selection of vegetarian options though, one choice of pasta."