High Flyer Reviews Summary

Staff Service

Pros:

• "Staff were excellent - very friendly and attentive."
• "The staff are great with children too and we didn't feel like we were in anyone's way."
• "Our server Georgiana was particularly helpful and actually made our visit from a very good to a Great one."
• "The staff were polite and professional, the food was to an excellent standard and superb value."
• "The staff were all super friendly too."
• "Really friendly welcome by very charming vice manager."
• "The staff were very friendly, great with the kids."

Cons:

• "The WiFi barely worked, again poor these days."
• "The staff generally were not attentive."
• "Drinks alone took 40 minutes plus and the food over an hour after that."
• "There were only 2 members of staff to run the place on the 8th May bank holiday."
• "No no-alcoholic beers at the bar which is poor."
• "We were told we weren't getting table service because they were 'busy', they had less than 5 other tables full at the time."
• "The service was unbelievably slow."

Food Quality

Pros:

• "Food was great. Definitely a big improvement compared to our previous visits."
• "Fabulous relaxing interior (sofas), great easy listening background music and fab food."
• "Food and drink nice. Reasonable priced."
• "The food was to an excellent standard and superb value."
• "It’s hard to find a decent vegan roast and we were very impressed."
• "The carvery and it was amazing couldn't believe how tender the gamman and beff was."
• "All the food was to a high standard."

Cons:

• "Half the beans were undercooked, the other half seemed to have been kept warm for a very long time."
• "The Yorkshire Puddings were unfortunately not very good at all, cold and difficult to cut."
• "Belly of pork was too tough to even cut through."
• "The food was shocking my burger was dry and like cardboard."
• "The mash had the consistency of rice."
• "Limited choice of vegetables… cabbage inedible., no mash potato and no green veg."
• "Roast spuds very not roasted Yorkshire's were like cardboard."

Ambiance and Decor

Pros:

• "The decor is clean and modern."
• "Very different from, and much nicer than expected."
• "The ambiance of the restaurant was great."
• "The refurbishment is great."
• "The outside looks like a sports bar, but inside was very cosy and welcoming."
• "The deco is lovely and price is good value."
• "The decor was up to date was a very beautiful inside."

Cons:

• "It was bloody freezing cold in the area we were sitting."
• "No heating in the bathroom either."
• "The pub was nice and clean apart from some reason our table felt sticky to the touch."
• "The tables are ridiculously sticky, so much so that our napkins wouldn't move!!"
• "Dirty fork, very unpleasant sticky table."
• "The restaurant was not full so why we were seated here is also a mystery, as we looked into the kitchen open door area."
• "The table was sticky, cleaning efforts are poor."

Value and Pricing

Pros:

• "The price was very fair, the help yourself carvery was a nice touch."
• "The food was excellent and though not cheap it was great value for money as the quantity and quality was excellent."
• "The carvery was excellent and reasonably priced."
• "They obviously take pride in their beer as the Adnams was very good."
• "Breakfast very good which was on top of the very reasonable room rate."
• "The value is excellent."
• "The price was good!"

Cons:

• "Very expensive."
• "Most expensive one I have been to and the choice of veg was poor."
• "Price was a little on the high side for some dishes compared to the some other local pubs."
• "Definitely not good food and very over priced for what you get."
• "After spending £70 we expected better."
• "Then to top it all coffee was not included and after paying £70.00 we then had to pay for the coffee and service charge."
• "None of the food represented the prices they charge."