Byways Reviews Summary

Food Quality

Pros:

• "The food was tasty and cooked well - recommended for any time of the day and not too busy to spoil your privacy whilst eating."
• "However when the burgers finally arrived it was perfect! Bread buns toasted perfectly, chicken cooked well and tasted great!"
• "Generous portions."
• "The food was cooked well and very tasty."
• "The food was fab and the price was very reasonable."
• "The food was hot, cooked well and the service was great with polite and approachable staff serving."
• "Food was lovely. Huge pie and hubby enjoyed fish and chips."

Cons:

• "The chicken new yorker was awful and they had put a cheese slice on top which was awful never had it like that before!"
• "The food tastes like it had been pre heated and sat under a lamp for ages and wasn't enjoyable at all."
• "The food was terrible. No care and attention."
• "The veg was frozen and we both decided not to eat the chicken as they were frozen fillets and they were very over cooked and looked like they had been stood for a few days."
• "Food wasn't good at all. Cheap, but I'd rather pay a little more and get something actually edible."
• "The rump steak was more fat and gristle then meat."
• "The food we did have was bland and undercooked."

Service

Pros:

• "Service was quick, food was decent, ample and reasonably priced."
• "Great pub, staff are excellent, all friendly, helpful and most of all appear happy to be working there."
• "The atmosphere and dedication to cater everyone's needs is second to none the staff are really welcoming and are extremely helpful."
• "Meral who served us was brilliant and very friendly, made sure to check in on us to see how our food was."
• "Very friendly service from Meral."
• "Service great from very helpful staff."
• "Staff were very polite, friendly and couldn't do enough for us."

Cons:

• "Everything I ordered was not in stock."
• "ordering at the bar took ages with only 1 staff behind the bar."
• "Every time we go to the Byways Hungry Horse there is always a problem just lately, we waited nearly an hour for our food last time."
• "Couldn't get through on the phone (12 attempts) to book an evening meal.... Very disappointing."
• "Service at the bar was pretty slow."
• "Had to wait ages for food coming out when received was not as expected coleslaw missing when asked for it they brought me a bowl of dry sprout slaw and some powder of some description."
• "Was told 45 minute wait on food, waited well over an hour, staff were rude and not accommodating."

Cleanliness

Pros:

• "It was nice and clean."
• "The restaurant was clean and had a relaxed atmosphere."
• "It was clean and tables are well spaced."
• "The place is immaculately clean, you see the staff thoroughly wipe down the tables and chairs, there is hand sanitizer on display also."
• "Nipped to the loo on the way out and they were spotless."
• "Clean, all staff attentive and lovely."
• "Very nice, clean pub which my grandson uses regularly."

Cons:

• "The toilets were filthy, no soap and the toilets were grim."
• "Knives and forks were filthy and had to be sent back."
• "The chicken was hard rubber but didn't seemed not cooked one of plates had food stuck to it not been cleaned properly."
• "Tables were quite dirty, which had rubbish all over them."
• "Toilets on the other hand are a mess, wee all over the floor and the taps didn't work properly."
• "Ladies toilets were dirty with 2 overflowing and one completely out of order."
• "Only let down was dirty sticky tables and menus."

Value

Pros:

• "Good portions, quality and value especially the daily 'deals'."
• "It was extremely cheap. If you go there knowing this I'm sure you will be fine."
• "Cheap and good quality food for the price!"
• "Excellent value...2 full size meals for 11.50!"
• "Byways have an offer every Tuesday where you can buy a large platter meal for only £5. An absolute bargain."
• "The food was better than expected and great value."
• "Really good menu and really good prices such as two meals for £8.50."

Cons:

• "At 2 Sunday roasts for £13.49 I guess we got what we paid for."
• "For £7.99 it was way overpriced."
• "Can see why they do buy one get one free, portions are extremely small."
• "The portion for the curry was also tiny, with very little beef."
• "Wasn't worth over 10.00 !!!!"
• "Portion sizes were incredibly small, a handful of chips, 1 Onion ring and a Godzilla burger."
• "We paid just under £100 for 5 of us.If the food was as it used to be I wouldn't have been bothered but due to the poor service and poor quality of food we will definitely not be returning."

Atmosphere

Pros:

• "Highly recommend for everyone from couples to families!"
• "A great atmosphere for the game."
• "In addition to the delicious offerings, the pub's ambiance adds to its charm."
• "The restauraunt atmosphere was lovely."
• "The atmosphere seemed lovely."
• "It was beautifully decorated for Christmas inside."
• "A most pleasant experience, mainly down to one particular staff member - I think she was called Christine?"

Cons:

• "Outside, in the beer garden where we sat, we could here people screaming inside and there was a strange people walking around which made the Atmosphere very uncomfortable!"
• "The experience was horrendous, was waiting for forever to get served, and then when we did get served, the food and drink turned up together."
• "We had to leave swiftly due to the pubs music getting louder and louder and our daughter has autism so we had to leave due to the noise."
• "Having smokers by the main entrance was also a bit of a put off."
• "A hour and a half wait for barely lukewarm food."
• "I was pretty appalled by the state of the beer garden this morning (obviously from the night before). No tables had been cleaned and people were coming in sitting down, surely this is a must, especially with the current climate. ! Litter everywhere, sauce packets and cutlery, bin overflowing."
• "THE MANAGER COULD’NT ORGANISE A P-SS UP IN A BREWERY! VERY DISAPPOINTED WITH A GREEN KING PUB"