Address: W Buckland Rd, Wellington, TA21 9HY, United Kingdom
Phone: +441823661699
Rating: 4.3
based on 144 reviews.
Garden Centre
Pros:
"An excellent garden centre with healthy, long lasting plants, a good range of equipment, tools and feeds."
"Great garden centre, everything I need for my pond and fish, some lovely shops inside."
"A new car park with ample spaces, fabulous plants and gifts and an amazing food hall."
"The variety of goods were varied and reasonable priced. We had a meal which was quickly delivered, tasted good and was value for money."
"Excellent garden centre, really lovely restaurant with very good and tasty food."
"Great Garden centre, the staff are lovely and friendly, they sell a great range of products at reasonable prices."
"What an amazing garden centre! I spent two hours looking around there today and could've spent much longer."
Cons:
"The garden centre looks wonderful but I am very disappointed with the cafe staff!"
"No vegetarian or vegan salads. No vegan options at all. No vegetarian main meals."
"Not impressed with the attitude of the restaurant staff, we took two of our grandchildren here for a late lunch and they could see we were choosing from the menu, and went to order food to be told the kitchen had shut 2.30pm."
"The new cafe seems packed in with very little room between tables for a wheelchair."
"Not a pleasant experience at all. The largest selection of pots which was great but I asked for assistance and had eyes rolled at me losing them a sale."
"No non-dairy options in Cafe/Restaurant, does not cater for allergies or vegans."
"Unfortunately no toilet except in the carpark."
Staff and Service
Pros:
"Excellent service from all staff."
"The staff are kind and polite and ready to help."
"Nice to see lots of staff and training taking place too."
"Staff so friendly, went in for breakfast, so not disappointed!!"
"Staff are helpful, knowledgeable and patient."
"The staff were great and the speed of service was incredible."
"Staff are very helpful, courteous and happy to engage with the customer."
Cons:
"Cafe all new glitz and useless service. Waited in queue for 35minutes to buy two coffees."
"Don't bother with this overpriced place. Don't even try to get any food from the rude staff in the restaurant after 2 pm."
"The staff i told at the till wasn't interested."
"The woman I did eventually find was ignorant and miserable."
"None of the staff seem to be helpful or care at all."
"Attitude of staff was appalling: we were told to bring our own non-dairy milk!"
"Such uncomthy chairs, so hard and the service takes 47 minuites to arrive."
Facilities and Layout
Pros:
"It is now owned by Blue Diamond. The restaurant is now opened and called the greenhouse kitchen."
"A massive redevelopment has recently taken place at this garden centre with a greatly expanded range of items, including homeware, clothing and food."
"Parking was excellent, with only a small walk to the entrance from the disabled bay."
"Good sized carpark with lots of disabled spaces."
"Beautiful place where you find everything related to gardening, bbq, pets, clothing, household items, restaurant with terrace."
"Very large good selection of garden pots most I've ever seen."
"Brilliant revamped garden centre recently taken over by Bluediamond."
Cons:
"Cafe looks lovely, until it rains and you discover that the roof leaks all over the place."
"The Christmas area is mostly full of rubbish so won't be buying anything from that department!"
"The car park signage is lacking, sign stating car park but accompanied with a black arrow!"
"Other signs urgently required are no entry near the exit (I encountered a vehicle entering this way) disabled parking, one way clearly none of which are rocket science yet lacking."
"The only reason we are giving a 4 star rather than a 5 star review was due to quite a few leaks in the roof, leaving wet patches on the floor which could be a issue for older people."
"Interesting place, lots to see. Thought there was a shortage of information signs."
"The toilets are in the car park."
Food and Restaurant
Pros:
"The restaurant does good food."
"Lovely teashop with a huge selection of drinks, snacks and meals."
"Lakeside restaurant was it's usual excellent self, great food and service."
"Almond & cherry cream tea was lush!!! Service was great- Especially the young, blonde haired waitress her service was excellent and personal."
"Food was excellent."
"The range of food is wide and delicious."
"Our meals were really tasty and lovely and hot. My Mum who is 90 said the fish she had was one of the best she has had."
Cons:
"The hashbrowns are a very dark brown colour, as if the oil hasn’t been changed for several days."
"Coffee walnut cake very sickly. Icing didn't taste like butter cream - more like fake butter cream."
"Then we were disappointed with the service and food."
"Restaurant prices high."
"Everything seems fairly overpriced."
"Such uncomthy chairs, so hard and the service takes 47 minuites to arrive."
"Restaurant only serves hot food between 0900 & 1430."