Address: 173 Columbus Ravine, Scarborough, YO12 7QZ, United Kingdom
Phone: +441723372842
Rating: 4.6
based on 175 reviews.
Food Quality
Pros:
"The food was amazing and big portions."
"Food fantastic and great service."
"The food 😍 it was delicious and the portions were far from small."
"Nice food. Good service and a really quirky/cool place."
"Food was amazing. Staff were ace."
"Had a warm welcome at the door and shown to our table. Ordered food and it came out in good time."
"The breakfast was out of this world, the sausage is proper quality."
"I ordered the Heisenburger and OH ordered Clukin Ell. We also got a cheesy garlic bread as we had heard it’s tasty, and we can definitely agree!"
Cons:
"Came out disappointed. Quite underwhelming compared to our visit last year."
"i wasn't pleased with this place. food came out a full hour after ordering and be aware what they serve isn't what's on the menu."
"Of the 3 in our party, two are vegetarian. There was only one vegetarian burger option, plus two vegan (meat substitute)."
"The food is average at best !!! Looks great for an Instagram photo, but that's about all it's got going for it .. very bland and tasteless."
"Very disappointing burgers. They were overcooked and lukewarm."
"But I cannot look past the fact that they charged £8.50 for a Luke warm all day breakfast that has abysmal portions!"
"However we felt the food was mediocre and somewhat overpriced."
"Cheesecake which seemed to have been thawed out, warm on the bottom but completely frozen on top."
Service
Pros:
"The staff are absolutely lovely and attentive."
"Staff all friendly and couldn’t do enough."
"Lucy was quick to take our order and advised us of a 30 minute wait for food which wasn’t an issue."
"Staff were friendly and chatty. Drinks and food order taken and the drinks arrived within a few minutes."
"Food is always lovely prices are great and the service is excellent."
"Excellent coffee - I had a black Americano (which came in a decent size of cup for the hour of day!) and very tasty Sykes House Farm sausages in a sarnie."
"Staff are lovely and the place is well decorated."
"Staff very helpful and friendly."
Cons:
"The service was ok, food tasted good but desert wrecked the night."
"When I asked if I could have the bill I was told I had to pay inside at the bar, as I had no table number I then had to advise what drinks we'd had and eventually paid."
"Because of this cavalier attitude, we decided that no tip would be given."
"We'd been planning on going for lunch/dinner at Hideout for ages and finally went on Friday. We were informed that there was a limited lunch menu and we were happy with that."
"Wait for food was relatively quick and the staff offered to make a smaller sized pizza for our toddlers, so even though there isn't a kids menu, they made the effort to be accommodating."
"I waited nearly 30 minutes for my large breakfast to arrive."
"Ordered drinks for all which arrived and were correct 😊 Food ordered kids pizza for oldest two, chicken goujons for smallest. Gourmet burgers for two and adult margarita pizza ordered for seniors."
"On arrival we waited to be seated for about 10 mins until someone came and spoke to us, as we hadn't booked we then waited for a table to be cleared and cleaned down, which was completed very professionally even the seats were cleaned down."
Atmosphere & Decor
Pros:
"Beautiful little restaurant, all trimmed up lovely for Christmas."
"So much better than expected. Nice food. Good service and a really quirky/cool place with good music."
"Very dog friendly! It’s not cheap but it’s reasonably priced for the quality and the beautiful environment."
"Cosy place with great decor."
"The interior is cool and relaxing, good music and funky layout!"
"The smell of the butter was adding more value to the meal."
"Really excellent breakfast. Sausages very high quality and gluten free as well. Very good coffee. Delicious bacon."
"The place was clean and bright. I liked the retro chairs and decorations."
Cons:
"It's always busy so obviously people want to go out for food, but we won't just settle for places still stuck in the 80's."
"We waited to be seated for about 10 mins until someone came and spoke to us, as we hadn't booked we then waited for a table to be cleared and cleaned down."
"The look of the place is amazing, the menu has a decent selection! But that’s all just show, as we found out yesterday!"
"Service a little slow as they were very busy."
"The Hideout isn't far away so booked a table here for a late lunch. Lovely friendly staff. Fab decor."
"I have worked in hospitality probably for as long as the waiters age and this is no way to behave in a restaurant environment!"
"Nice spot but I always bawk at £3.50 plus coffees."
"The place was clean and bright. I liked the retro chairs and decorations. However, we felt the food was mediocre and somewhat overpriced."