The Raby Arms - Village Pub and Kitchen Reviews Summary
Category: Pub Hartlepool
Address: Front St, Hartlepool, TS27 3AJ, United Kingdom
Phone: +441429864287
Rating: 4.3
based on 152 reviews.
Food Quality
Pros:
"Food was excellent and the service outstanding."
"Food was worth every penny."
"The food is always delicious and the portions are generous."
"The meat was delicious, tender and generous in portion."
"The food is all freshly made and there have never been any issues with our meals."
"The food was excellent. The meat was delicious, tender and generous in portion."
"Had the roast lamb. It was gorgeous. Good portions."
"This is the best gastro pub in Teesside! I've never had a poor meal/experience here."
Cons:
"Food wise fish much thinner and had a slightly odd after taste."
"The pork was fatty and very tough. The black pudding was very dry."
"Ordered the hotshot Parmesan without jalapenos, brought it out with jalapeños on."
"Katsu Curry breadcrumbed chicken breast with very little curry sauce absolutely no flavour."
"Burger and paramo overcooked to the point they were difficult to cut and chew."
"Horrible..wasn't impressed with menu.... Chicken shawarma...wrap..limp lettuce."
"Asked for honey roast ham was brought gammon steaks, roast potatoes were salty."
"Very poor food, sirloin steak was very poor quality and my wife's meal wasn't any better."
Service
Pros:
"Staff were absolutely lovely ... Even showing my daughter to the female toilets."
"Staff went above and beyond to accommodate us. Great service."
"Service is fab."
"The staff greeted us on arrival. They were extremely friendly, helpful and couldn’t do enough for us."
"The service at the pub was great."
"Friendly staff and they will sort anything out."
"The staff have been very friendly every time I have visited."
"Service also contributed to the 3 stars."
Cons:
"No staff asked if the food was ok during this visit even when collected and half was left on the plate."
"Waitresses were not very friendly. Not a smile or a friendly word."
"Great food, wanted to try dessert but after waiting 30 minutes we didn't get the dessert menu's we asked for."
"Turned up at 7pm on a random Tuesday night bike ride to find that food is still being served until 9pm."
"We had to find someone to serve us drink and then the person bringing out the food didn't even speak to us."
"Not good at all , hardly anyone in so can't blame it being busy."
"Main course and service was nice but prawn starter not so."
"Quiet Monday, empty pub but made to sit next to only other people in the place, cutlery filth and unwashed."
Ambiance and Decor
Pros:
"Very nice they had reserved part of the pub for us to sit in."
"Welcoming and friendly atmosphere."
"Lovely spacious village pub, very nice decor and lots of different areas."
"We hadn't been to the Raby Arms in awhile and love the new decor."
"Beautiful place e. Dog friendly."
"Adore this place post-revamp! New owners have transformed a tired and dirty pub into an immaculate, stylised and top quality restaurant."
"The place has been done out and looks great."
"It was very clean and well presented, with helpful and friendly staff."
Cons:
"Ceiling beams all being painted take away the effect of an olde worlde type pub."
"It was very clean and they had been refurbished and the dining area looked busy but there was a notice to say there would be a sixty minute delay for food."
"Not good at all , hardly anyone in so can't blame it being busy."
"Not had a meal yet so unable to comment on that, had drinks in a relaxed atmosphere with friendly staff who are extremely helpful and pleasant."
"Went on second night of reopening, refurbishment is very nice, all new staff so not 100% up to scratch."
"It's not that I disliked it... But more disappointed. I have food intolerances and I arrived for a Sunday lunch but the vegatables were cooked in butter and there was no alternatives offered to me so we had to leave."
"Glad to see this historic pub back to it`s best. Superb inside since the updates just been for a meal great food ambience and service."
"In reply to your response below: Kitchen was advertised as being closed at 5 pm, we got there at about 4:50 pm and was told it was closed."