Slug & Lettuce - Central Newcastle Reviews Summary

Food Quality

Pros:

• "The food was good and the service was quick. There are plenty of vegetarian and vegan options also 😊"
• "They were lovely at accommodating us, food was lovely. We had a large amount of vegetarians/ vegans and they accommodated us and the food was lovely!"
• "The food was absolutely amazing and they made sure we always had a drink in hand!"
• "Cocktail making with Joey was an experience we won't forget. He is just simply amazing, and the naughty chair had me in stitches. He absolutely made our day and not laughed so much. (The food was excellent too).."
• "The food was amazing and very reasonably priced!!"
• "Had a great time at bottomless brunch.. food was spot on and drinks were flowing."
• "The food I thought was quite good. I ordered on the app, and it took ages for the food to arrive."
• "Visited Saturday & was blown away by the atmosphere & decoration of the site. Was stunning! Very impressive! Abigail is an absolute star & deserves all the recognition!! Phenomenal site & staff!"

Cons:

• "If I could give this place - 1 star trust me I would."
• "Only downside i have is the stairs walking down to the toilets don’t exactly smell the nicest & is very off putting!"
• "Wrong meal came out by time my meal came out my friend had practically finished the meal they had."
• "When meal came it was cold ....replaced one meal & still cold didn't Eat it ...told the girl when she came over ....then someone came & told us we had 5mins left on the table."
• "Very disorganised booked table for 24, 20 showed up had 90 mins. Everyone eating at different times as had to order pretty much as soon as we sat down on the app or at bar. No steak no fish, ended up with a burger which was not nice."
• "Really bad afternoon tea. Looks like they were keeping it through the night in the fridge. Everything was so soggy and really tiny in size."
• "Starter and main course and side order all came out together .. told the waiter should nt there be a gap in the courses.. he looked at me like i was crazy .. ten min later my main course came back looking very sorry for itself .. but still a nice place"
• "Very disappointed with the food. Went on a Sunday not sure if kid's are allowed in. A very abrupt lady running the floor seemed to send families with kids away and she made some gentleman sit on what looked like kids seating."

Service

Pros:

• "Service was quick as mentioned above it was very busy with only one waitress and the food still came quite quickly."
• "Been to a lot of Slug & lettuce bars but this one is by far my fave - the staff are dead canny and really make the visit worth it - this particular visit I was served by Ruby she’s a superstar."
• "Special thanks to the Monday night staff: Abbie, Joey, Bill and Daisy. Their customer service was excellent and made us feel very welcome."
• "We did a bottomless brunch today and we were served by Gemma and Lewis. The food was absolutely amazing and they made sure we always had a drink in hand!"
• "Ruby was our server tonight and she was absolutely brilliant. Catering to a table of 11 ladies she was on top of it."
• "Came on Saturday for my hen do and loved every minute! Our server was called Abigail and she was so lovely and funny she made every minute enjoyable."
• "Came here on Saturday with a table booking. Accidentally booked a table for 2 instead of 3. Staff were absolutely incredible with sorting this out."
• "Went with with 3 of my friends for a Xmas night out. Food was fab service and staff were amazing."

Cons:

• "Oh and staff were not helpful at all. When told we had been waiting for half an hour, the waitress actually told us with an attitude may I add that she had to serve other people first."
• "The app does work so discounts don't come off, just be aware. If in doubt order at the bar to get 2 for 1 cocktails."
• "Been plenty times. 2 for 1 cocktails on the steep end for drinks but to be expected. Downside, we had a birthday here and one staff member was very rude to all of us."
• "Says it closes at 12 went in at half 10 and ordered, only to be told it called last orders at 10:15."
• "Had to change our menu choices 3 times and then when the food did arrive it was cold, were where told he would sort on drinks on the house for having to change choice and never saw him again I was disappointed."
• "Over priced beer. Poor customer service. When I asked young female bar member to top up head as it was too big, she refused twice. Rudely."
• "Food nice, nice pub. However was gobsmacked when cocktail didn't taste right....barman came to table and tasted it with a straw, topped up with juice then retested.....a drink I had been drinking and expected this to be acceptable!!"
• "A massive thank you to vicky and kris who were so helpful when I made a booking for the wrong date and turned up a week early🙄our table (bird cage) was taken with the bride to be on way to a surprise booking they juggled things around and got us a great table and 3 cocktail trees on in time for her getting there amazing!"