The Devonshire Arms Hotel & Spa Reviews Summary

Food Quality

Pros:

• "The food was the best I have ever tasted and the presentation was so beautiful."
• "The food was delicious."
• "Food was very good."
• "The Taste of Yorkshire sharing board was delightfully varied."
• "The food was stunningly presented and of the highest quality."
• "fish and chip, fantastic."
• "The food was also delicious."

Cons:

• "The evening meal was in my eyes poor. Only the bistro was open but the food was uninspiring and not up to standard."
• "The Macaroni is just some dried pasta cooked with a plain sauce."
• "Even though we pre-booked our meals restaurant ran out of beef when we got there, I had to have a cheap cut of rolled pork instead with the same price though!!"
• "The custard with the crumble wasn't very hot!"
• "Food in the brasserie was very disappointing. The lamb was bland and chewy and the portion was tiny."
• "The food is overpriced and very ordinary."
• "The restaurant is a little bit expensive because the quantity is really small."

Staff and Service

Pros:

• "Staff were genuinely friendly and welcoming."
• "The staff could not have been any more helpful, and the hotel is beautiful."
• "The staff were attentive and professional throughout."
• "The staff couldn't do enough for you."
• "Staff members will go out of their way to assist you and make your stay enjoyable."
• "The staff are amazing, nothing is too much trouble."
• "Staff was very attentive and helpful."

Cons:

• "Breakfast service was a little chaotic, we waited for 25 minutes for a cooked breakfast of poached eggs to be served."
• "Staff didn't seem to be organised properly, didn't have their priorities in place."
• "Awful customer service, arrogant & basically ruined my wife's 50th Birthday!"
• "The service was really poor. Our food came out at different times, and the general lack of initiative and level of service was not something I’d expect from a four star."
• "We was greeted with very bad attitude."
• "service was slow and unprofessional"
• "We were made to feel very uncomfortable by the staff"

Accommodation

Pros:

• "The cleanliness of the room was beautiful, bed beyond comfortable and the decor, bathroom and toiletries were luxurious."
• "The rooms are very clean and comfortable."
• "The hotel is extremely well maintained- with many of the rooms having been renovated, with beautiful furnishings and bathrooms."
• "Room was comfortable and spacious."
• "Beautiful room with a fantastic view."
• "Our room was stunning with a special welcome gift to help us celebrate and a basket of local, complimentary treats."
• "The rooms were of an amazing standard and our doggo was treated like royalty."

Cons:

• "The bed in my room was too short. I'm only 5ft 10 but my feet were over the edge."
• "cob webs in all corners of our room"
• "The cubicle I changed in was quite dirty"
• "Some of the bedroom decor / artwork is outdated / mismatched - didn’t resemble the photos."
• "Room was good, could be improved only by not having two beds joined together and a different sink."
• "nice hotel but expensive for what you get basic room"
• "Everything is just so dated and needs revamping"

Spa and Wellness

Pros:

• "Booked in at the spa the next day and that was superb, salvaging the overall experience for us."
• "I used the pool, jacuzzi, steam room, sauna and tropical shower experience during my visit"
• "The Devonshire spa was incredible located in a nice serene area overlooking the countryside."
• "The spa facilities are excellent too."
• "The spa was everything I hoped for!"
• "The refurbished spa pool is such an amazing area, both in the pool and out, to relax and unwind."
• "The treatments were the icing on the cake."

Cons:

• "The indoor spa area is also not what it once was."
• "The spa facilities are nice, but not well coordinated."
• "Spa needs some work, jacuzzi broken, lights in the steam room far too bright and funny smell and drains smelt awful when showering."
• "No spa facilities were available until mid May."
• "The Spa is sadly very weary."
• "The spa changing facilities are well kept but dated."
• "most of the lockers were out of order"

Value for Money

Pros:

• "Especially when we only paid the same price as the classic double room rate."
• "£63 for the two of us and worth every penny."
• "Room snacks and drinks are complimentary, no attempt to overcharge for a few crisps, which is commendable."
• "the portions were very generous"
• "Also our dogs were treated so well too. Highly recommend this Hotel."
• "We'll definitely be returning in the next couple of months and can happily recommend the Devonshire to anyone regardless of age."
• "Great quality food."

Cons:

• "Unfortunately my husband was taken ill so we were unable to stay for the second night we'd booked."
• "Had to wait for 2 hours for our food to arrive at the champagne and seafood bar."
• "This place rests on people's memories of how it was twenty years ago, it seems."
• "Great location for the country gentrification. Grossly overpriced for a 2 night stay and drinks very expensive."
• "We was charged 50 pence extra for drink in the daytime by a different barmaid who clearly was ripping us off."
• "It's good but not worth the £100s of pounds that you pay extra compared with other 5-star places."
• "We were rudely awakened early on the morning of our departure by the deafening sound of furniture being dragged above us."