The Helicopter Museum Reviews Summary

Exhibits and Displays

Pros:

• "Impressive display of Helicopters."
• "Great museum full of old and modern helicopters, plenty of history here and much to learn about how air aviation works."
• "The exhibits are well worth seeing and I always seem to learn something new each visit I make."
• "There's plenty of interesting helicopters in the museum, and they are restoring and saving some other great exhibits."
• "The number on display is huge and each has a description."
• "Fantastic Museum. Really interesting if you are interested in helicopters."
• "A fantastic insight into one of the most underrated means of flight from the very first attempts to the modern helicopter we know today."

Cons:

• "There is nothing interactive regarding the helicopters, I didn't see any 'how it works' items or anything to fire the imagination."
• "You can't go in any apart from one out on the airfield and to be fair, it's just a shell for kids to climb in."
• "Not much to interact with, just a lot of looking and reading."
• "There is very little in the way of interpretation."
• "Packed full of helicopters but you couldn't climb into any of them."
• "All of them are old decommissioned helicopters."
• "Not much interactive content you get in lots of museums these days to keep the kids entertained."

Staff and Service

Pros:

• "Staff were friendly but a lot of the audio loops explaining the helicopters history and use were out of order."
• "Staff were wonderful smiling and chatty."
• "Welcoming staff."
• "Staff are fab friendly and full of information."
• "The staff that we spoke to were really helpful and very friendly."
• "The staff were lovely and friendly."
• "The staff are very polite and happy to help you with any questions queries you may have."

Cons:

• "On entry we didn't feel welcomed and felt an awkward vibe."
• "All 4 children responded saying they felt a sense of racism."
• "Some of the simulator operators were not very friendly when asked questions."
• "I was told in a very abrupt way the prices."
• "The staff are friendly but old fashioned."

Facilities and Accessibility

Pros:

• "Good access and parking."
• "Access and parking excellent."
• "The museum was very clean and is wheelchair accessible."
• "Museum is open daily during the summer season from 10am until 5.30pm and all parts of it are wheelchair accessible."
• "A good size car park which can accommodate coaches and its free."
• "Parking is free."
• "Also wheelchair accessible throughout."

Cons:

• "The cafe could have a door and some heating as it was freezing on a rainy day."
• "The outdoor toilets put me off a bit but I heard the indoor facilities are planned which is a good thing."
• "No outdoor eating area or covered area to eat when wet as it was when we went."
• "But it's all a bit run-down. Probably under funded. More interactive stuff would be good."
• "Cafe area was a little outdated."
• "Cafe was basic."

Value and Pricing

Pros:

• "Well worth the £11 (each) entry fee!"
• "Gift aid donation provides access to free admission for a 12 month period."
• "Tickets are valid for a year, so good value if you plan to visit again."
• "The price of the ticket is good value especially as it is for a year long revisit."
• "Pricing is cheap to reasonable and tickets last a year."
• "£12 for adults and free re-entry for a year, which is awesome whichever way you look at it!"
• "Good value for money as you can visit again with your ticket for the next year."