The Bridge Tea Rooms Reviews Summary

Staff and Service

Pros:

• "The young lady working front of house waiting tables and taking bookings deserves a special mention."
• "Costumed staff were friendly and helpful."
• "The owners are incredibly friendly, know tons about the area, are fun to talk to and passionate about their tearoom, the teas, the food and the history of the building!"
• "When you go in you are greeted by several ladies dressed it old style maids outfits who kindly take your orders and then quickly bring you your drinks and food."
• "Attentive and friendly staff."
• "Roy was extremely kind and accommodating, he took his time with us telling us about the different teas and offering suggesting for cake."
• "The staff checked on us and spoke to us about the building and gave us great recommendations."

Cons:

• "The service could be described as 'unhappy'."
• "However the waitresses are appalling bad. There’s no welcome when you come in, two of the girls just glanced at me and then ignored me."
• "Had a real attitude from the women who was supposed to be welcoming, saying 'can I help you?' With a frown as if we weren’t supposed to be there."
• "DO NOT BOOK BY PHONE - AWFUL CUSTOMER SERVICE!!!!!!!!"
• "Poor service, poor attitude and dangerous for little ones."
• "The service is efficient but not that friendly and helpful for people who do not have a clue what a Scone is or even what all the different Tea selections are!"
• "Dissapointingly, I found the service to be slow and there not to be as much food as I expected for the £15.99 per person price."

Food and Tea

Pros:

• "A luxurious treat but worth every penny."
• "Fantastic food, I was served with a childhood favorite of mine which was mouth watering."
• "Food and tea are absolutely delicious!"
• "The food we ordered was delicious."
• "The food is cooked traditionally, everything is home made. Really tasty."
• "The food is lovely especially the scones but the price for a cream tea is extortionate!"
• "The food is excellent and atmosphere amazing."

Cons:

• "We paid around £45 for a small scone, a slice of cake, two coffees & Welsh rare bit (which was essentially one slice of cheese on toast)."
• "The scones were the worst scones I think we've ever tasted - so dry!"
• "Tea was awful and I left mine."
• "Cakes, finger-bread/sandwiches, scones were slightly dry, not daily freshly cook it seemed."
• "Tasteless tea (like it spend years in open box)."
• "However our food was dreadful. A very cold toasted sandwich, where toast was rock-hard and very unappetising."
• "Cake was like crunchy glue."

Ambience and Decor

Pros:

• "A very quintessential English tea room with period decoration and within an old worlde building, making it a memorable visit."
• "This is a delightful tea-room in a lovely quaint setting, right next to the river."
• "Lovely, if slightly touristy, Victorian tea rooms in a wonderful old building by the river Avon."
• "Just perfect & exactly what you imagine a tea room should be. Open fires, proper China, waitresses in white mob caps."
• "A beautiful area to have a walk and enjoy the views too."
• "As we were walking back to the boat we passed over a really beautiful bridge and that's when we saw it a very quaint and old building call The Bridge Tea Rooms."
• "A quaint building full of charm and very old indeed.... a bit like the crooked house."

Cons:

• "Both rooms that I saw were covered in nik naks and ornaments all over."
• "The decor was tired."
• "Almost everything about the interior was dusty and grubby."
• "The decor including wallpaper, carpets and paintwork is dilapidated."
• "The ladies WC was nauseatingly filthy, I tried not to look too hard at anything whilst I used it."
• "The general impression is of olde worlde charm but don't put your specs on."
• "Personally, I found the physical tea room itself to be slightly cramped and poorly laid out, with it being something of a battle to actually get out because of how close the tables were together."

Accessibility and Price

Pros:

• "Parking available just outside."
• "Car park very close to the place, might have some difficulty entering if using wheelchair as a step at the entrance."
• "The prices were very reasonable."
• "Food is great prices are quite reasonable for the great experience you are getting."
• "Plenty of local parking and close to the Railway Station also on a main bus route (Bath/Salisbury) lovely building with excellent food and beverages at reasonable prices and friendly staff well worth a visit."
• "Friendly service and reasonable prices."
• "The staff is really friendly, the food was great and the prices are moderate."