Monks Cross Shopping Park Reviews Summary

Accessibility

Pros:

• "Accessible by bus and bike friendly too."
• "Love the fact they have a park and ride here so when I've finished at the shops I can hop on a bus into York for food and more shops, they run every 15 minutes and the bus stop is outside Hobbycraft."
• "Easy access from the main highways, ample parking space and a wide variety of major retailers make this a great place to go shopping."
• "There's a variety of shops and cafes, restaurants at monk Cross and vanguard centre all ♿ friendly too and free carparking."
• "Easy to find with good directions off the A64 from Leeds and Hull."
• "There is a good bus service to and from the city of York."
• "At Monks Cross I can park just yards from the shop I need to visit, whereas in town it's just so much more difficult."

Cons:

• "Parking needs some work, as on busy weekends there can often be a lack of spaces to park."
• "It looked to be a very good shopping centre, but it was mostly let down by the weird parking in which you have to drive in front of the stores to get out and half of the shops were not accessible because of building works."
• "Poor layout for a car park."
• "This place is horrible, first of all who designed the car park? Its dangerous and makes no sense, the shops are like scruffy jumble sales."
• "Parking here is a definite issue when you have children and need that extra room to get them in and out of carseats."
• "Parking badly thought out, disabled parking seems to be an afterthought with a cycling lane having priority."
• "The pedestrian area is improved at the expense of parking areas making them confusing to drive through less spaces to park."

Shopping Experience

Pros:

• "Great pedestrian walk ways, make it a safe place for families."
• "Monks Cross is a great retail park on the outskirts of York situated handily on the outer ring road. The stores are varied and offer a range of home wares, pharmacy and a supermarket."
• "Great shopping area. Mix of shops from supermarket, coffee shops to clothing etc."
• "This retail park is huge. There must be more than 40 stores here, spread over a large area with loads of parking."
• "Loads of great high street shops all within easy strolling distance and plenty of free parking."
• "Good selection of big stores and also places to eat and drink."
• "A great place to shop with everything from Primark to Asda also loads of eating venues as well and a small play area for youngsters."

Cons:

• "Several empty shops at the moment (April 2019) and nothing particularly worth making a special trip for."
• "So many empty shops it's such a shame."
• "Hadn't visited for three years, what a surprise to find loads of empty shops, not just small ones some of the larger shops empty."
• "Not quite as impress shopping as it used to now that John Lewis has vacated."
• "It's got some ok shops, but has lost its way in the past few years."
• "Hardly any decent shops there anymore."
• "Monks cross has totally gone down hill to how it used to be."

Customer Service

Pros:

• "Boots....Clinique. lovely service, lovely young lady too. So helpful and truly knows the products."
• "Always highly recommended."
• "Good information centre and public toilets with baby changing."

Cons:

• "The fat lad obviously talking about me to another skinny lad and laughing made me feel uncomfortable at the till."
• "I've just been very abruptly spoken to by a store worker in the clothing section, who talked over me and cut me short."

Food and Beverage Options

Pros:

• "Feeling hungry? McDonald's is nearby with a Gregg's and Coopland!"
• "There's a nice choice of clothes shops on there and plenty of places to grab a coffee or some food."
• "With a good selection of restaurants, coffee and fast food shops in the area, make this a complete package."
• "Good selection of food & drink options."
• "The cafe is large with a vast tasty menu."
• "Cheap fuel at ASDA and Sainsbury's is an added bonus."
• "It has plenty of eating places and coffee shops."

Cons:

• "Only 1 restaurant whereas there used to also be fast food businesses."
• "Not many food outlets though. More at Vanguard."
• "The repositioning of McDonald's hasn't helped as many people won't pay for the expensive alternative."
• "Usually really enjoy coming here, went into Greggs considering it had only been open a week or 2 was filthy servers didn't know the menu got order wrong and all 'hot' food was cold."
• "No gluten free bases, ice cream machine not working."

Parking and Traffic

Pros:

• "Plenty of parking."
• "Accessible as ever, good parking & time stay."
• "Plenty of free parking (4 hour stay) and good choice of shops."
• "You can park for 4 hours which is ample time to look around the stores before having to leave the car park."
• "More than enough parking, and good prices in the shops that were there."
• "Parking is now much better and the new pop up booths add to the shopping experience."
• "Very big expanse of shops including retail and supermarket stores, very easy to walk around the centre and parking is right by the shops lots of parking and well managed traffic also helps."

Cons:

• "Some shops closed, only 4 hours for parking - you need longer than that when on a proper shopping mission."
• "It was freezing cold. Not a pleasure to look for clothes there."
• "First time in ages since visiting. Fine if you're driving but a nightmare if using the bus."
• "Complete nightmare, if you're from out of town and not sure where you want to be watch which carpark you pull into as each one is clocking your number plate hoping to snatch a few £ from you later."
• "The grey shops look like an old prison its just awful 😖"
• "The only downside at the moment is that due to the building works going on, the road markings in the parking are can be a little confusing."
• "At the moment it is like a Building Site. Car Park atrocious."