The Village Rest Luss Reviews Summary

Food Quality

Pros:

• "The food was very nice and I'd happily return again."
• "Very tasty Bacon and cheese burger, brilliant chips and creamy coleslaw."
• "The lentil soup was very nice."
• "Food was made with heart and soul and very reasonably priced."
• "The food was delicious and came out in really good time."
• "The steak and mushroom pie was very good and I am told the fish was very good as well."
• "The food tasted very fresh and the environment was really family friendly."

Cons:

• "The Food was OK, but nothing to write home about."
• "Below average the quality of food. Tried various plates, none of them was good."
• "Overall, poor quality food at a price that you would expect much better."
• "The mac and cheese was not good didn't have a good taste which I pointed out to the waitress."
• "The food was probably the worst meal we’d eaten in a long time and was definitely not worth the price, looked and tasted like a frozen meal."
• "The steak was cooked terribly."
• "The mac & cheese. Looked great the taste was awful there was a taste not like traditional mac & cheese."

Service

Pros:

• "We were warmly welcomed on arrival and shown to our table."
• "Waitress was friendly can't fault the service."
• "All staff were super friendly...even to three loud English blokes!"
• "The service was wonderful. This is a great stop if you are visiting Luss!"
• "Staff are friendly and welcoming. Wait for food was very good too."
• "Service was friendly and welcoming, and the cakes come highly recommended!"
• "The staff are very friendly and the service was quick."

Cons:

• "After we received our food, no one came around to check on us either evening even though there were no more than 3-4 tables."
• "I am afraid to say that we ended up having to leave before we had even ordered as we had been seated for 15 minutes plus yet no one came over to take even our drinks order."
• "This total lack of customer service, respect for reliable customers and total apathy towards Dominics disability resulted in 2 hours of shouting and self harm."
• "We had asked for the bill but no one brought it over so I had to go to the bar to ask again for it."
• "Although the burger was delicious, the wait was way too long."
• "It seemed like they completely forgot about us, as our food arrived a whole hour after we placed our order."
• "The waitress kept forgetting our order so had to keep running back and forward for the things she forgot."

Atmosphere

Pros:

• "A wonderful place to eat, good for families."
• "Pleasant interior. Allows dogs."
• "Lovely brunch on a rainy day - very accommodating of 2 adults, a preschooler and an infant."
• "A light, modern establishment with friendly staff and tasty, good value food."
• "Tasteful eclectic decorations, and natural lighting made for a fun relaxed atmosphere."
• "A lovely setting."
• "Light and bright decor."

Cons:

• "Situated in a very weird little area that has big signs asking you to not drive through and park elsewhere."
• "It was a little noisy for those who are sensitive to noise but they do offer outdoor seating."
• "Our table felt sticky and tacky to touch."
• "Whilst we were eating, the staff were bickering behind us - very unprofessional and uncomfortable vibe."
• "The dish felt as though it contained excess water which hadn’t been drained from the pasta and the accompanying garlic bread was extremely soggy."
• "Not quite a cafe, not quite a pub, not quite a restaurant, and it was designed equally confusingly."
• "It was almost like having a coffee experience in a charity shop."

Value

Pros:

• "The prices are very reasonable."
• "Food was spot on and worth every penny."
• "A good choice of food."
• "Great food for a reasonable price."
• "Delicious food that doesn’t break the bank."
• "Prices as well are very affordable! Definitely a good place to stop if you're in Loch Lomond area!"
• "For a day trip destination like Luss, I think these prices are amazing."

Cons:

• "Prices can only be described as insane."
• "Only seemed a little expensive for what we got, but was still enjoyable nonetheless."
• "Almost £20 for 2 cakes and 2 hot drinks."
• "Expensive, expensive, expensive, but you can sit outside for a drink and something to eat."
• "Very expensive tourist based prices which is disappointing."
• "Very expensive for what you get, £9 for a sandwich that was nothing special."
• "Wasn't good value at £35"

Accessibility

Pros:

• "Quiet and nice area. Street parking available as well."
• "Another plus was the free WiFi and toilets!"
• "A nice place to walk around for family or couples."
• "We were made very welcome with our baby in pram."
• "A very nice relaxing Bistro/cafe in a very nice setting."
• "A nice and cosy eating establishment, for in door or outdoor food."
• "Lovely setting and ambiance, located in the village of Luss."

Cons:

• "!!!!!DANGER!!!! Don't park anywhere except the parking lot."
• "Absolutely shocking from local council in regards to parking no signage up at all unless you look in shop windows and got a parking ticket complete and utter joke."
• "A very beautiful place to visit unfortunately do not park there at all as it will just find you £60 even though you bought a ticket at the machines."
• "NO DISABLED OR AUTISTIC CUSTOMERS WELCOME - DISGUSTED."
• "We stopped in due to rain and were charged £26 for a glass of wine, a pint of their lager, a pint shandy, a cappuccino and a soft drink."
• "We ordered their Scottish ham & cheese sandwich with a latte then ate all but the last bite before someone came outside and asked if we knew that take out meant taking it out… she was really rude about it standing over us."
• "We were refused a table at our hotel The Inn on the Loch about 6.30pm even though nearly every single table in the restaurant was vacant."