The Headlands Family Restaurant & Cafe Bar Reviews Summary

Category: Family restaurant

Address: Lighthouse Rd, Flamborough, Bridlington YO15 1AR, United Kingdom

Phone: +441262851020

Rating: 4.4
based on 184 reviews.

Location

Pros:

  • "And - you cannot beat the location with its view onto the Flamborough cliffs."
  • "The location is one of the most beautiful places in the world in my opinion."
  • "What a location, the views are stunning and walks even better."
  • "Overlooks cliffs and with great sea views."
  • "The views are stunning for this superb location, plenty to explore."
  • "Set in a delightful position overlooking the stunning coastline of Flamborough Head."
  • "Nice restaurant, at an amazing location."

Cons:

  • "Prices are as to be expected for a seaview location, a little pricey for what you get."
  • "Prices OK, maybe a little high."
  • "Also very expensive 2 coffees 2 tubs ice cream cost over £15.00."
  • "Very Very Very over priced. Mouldy bread, beef that was slimy and rotting salad."
  • "To be honest we were shocked with the price of £11.10 for two Lattes and two toasted current tea cakes."
  • "Bloody awful paid 9.95 for a prawn sandwich with tiny Frozen prawns in thin bread."
  • "Very expensive though 74 pounds for 4 meals."

Food Quality

Pros:

  • "Food is delicious."
  • "The food here is top notch especially their jumbo haddock, they also serve locally caught crab."
  • "The portions were a good size."
  • "Food was excellent, we all had Haddock and Chips, not normally a haddock fan, but this was fresh, very fresh."
  • "The fish and chips are excellent and sitting eating them whilst looking down onto the sea caves is a real pleasure."
  • "Most of us had fish and chips and our opinion is that it is as good as it gets!"
  • "The food is always amazing and tastes great!"

Cons:

  • "The food is overpriced for what it is. Food isn't that nice."
  • "Salmon fillet was very, very dry."
  • "The meal was pleasant, there was more batter than fish."
  • "Fish & chips were ok. Tasted like it had been sat under a heatlamp for some time, fish dry but chips good."
  • "BBQ chicken that had never seen a BBQ in awful bottled flavoured BBQ sauce."
  • "The fish pie is more mash and cheese than fish, the chips are bland."
  • "The burger was dried up and burnt on one side, the bacon was dried up and it was stuffed with processed cheese."

Service

Pros:

  • "Great weather when we visited and very busy but the staff had everything in order during these Covid times."
  • "Really good affordable food great staff."
  • "Very polite staff always willing to help."
  • "Staff really chatty, took payment by cash or card."
  • "Staff always helpful and friendly."
  • "The waitress was a very cheerful and helpful young Lady making our visit very enjoyable."
  • "Staff were approachable, friendly and thoughtful."

Cons:

  • "However, I felt that the staff on the day weren't particularly good hosts and at one point I was asked to 'Speak English!' when the server presumably couldn't understand my Northern Irish accent."
  • "Terrible customer service, ladies at the till very patronising."
  • "Just the service lets this place down. One person taking orders making hot drinks, serving on the bar, preparing cakes and ice cream!"
  • "Staff were friendly but very stretched with numbers, and service was a little slow."
  • "Staff not in control of customers under covid scenario (no masks and long cramped queuing) and NO TABLE SERVICE."
  • "The staff are not friendly to Asian."
  • "The older women was very rude and abrupt and not welcoming at all."

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