Harvester Beacon Quay Torquay Reviews Summary

Category: Family restaurant

Address: Beacon Quay, Torquay, TQ1 2RD, United Kingdom

Phone: +441803380004

Rating: 4.1
based on 496 reviews.

Service

Pros:

  • "Had a lovely waitress Sheridan. She was so attentive from beginning to end."
  • "Service was good with polite staff, beer was well kept and it was Prices as usual, not pumped up to try and bleed your pennies from you like some places do due to their views and locations."
  • "Rich who served us was very friendly, knew all about the menus and was professional and knowledgeable."
  • "Served by the lovely Carol who's attentive but not obtrusive, friendly and welcoming."
  • "Our server Michael was welcoming, friendly nothing to much trouble he was efficient and dedicated."
  • "Food delivered by a pleasant and helpful, patient server."
  • "Michael served us tonight best service I’ve had in an establishment I’ve had for a long time constantly checking everything was ok very attentive."

Cons:

  • "Slow is probably the obvious word. We entered the building at 19.15, waited until 20.20 to get to our table."
  • "The staff behind the bar are very rude and no customer skills."
  • "No cutlery and the two glasses given for drinks where dirty."
  • "The person on the salad bar service seemed either off or in a bad mood, didn't smile at anyone and was having a very harsh tone of voice."
  • "Service was slow, a mistake on booking 6 instead of 7 human error was told table would not fit 7was not helpful with solving problem."
  • "Service was absurdly slow. Food took 45 minutes to arrive."
  • "Terrible service. Poor atmosphere. Stopped serving food because of staff shortages after seating us, couldn’t be bothered to tell us."

Food Quality

Pros:

  • "The food was nice and table arranged for my mum's 80th birthday."
  • "The food was great, it was warm and the atmosphere was lovely."
  • "I love the improved options at the salad bar, coronation pasta and garlic chunky coleslaw."
  • "Food was great, Salad service as quick can be (thank you Emma!)."
  • "The food is amazing and the atmosphere is warm and welcoming."
  • "The food was absolutely delicious."
  • "Perfectly cooked food and fresh salad."

Cons:

  • "The only let down was the pint of Marstons beer. Cold, strange tasting colored water in my opinion."
  • "1kg ribs were dry and only edible after adding more BBQ sauce."
  • "The chips were cold and the steaks were awful basically 80% gristle."
  • "Food was incredibly poor, chicken tasted bland and was overcooked."
  • "Both chickens where dry and well over cooked stake was bland ribs on the untilmate tasted like water."
  • "Food was awful and no one enjoyed any of it."
  • "The food however was dire.... I had the mix grill which was all overcooked and the fish was dry with burnt batter."

Atmosphere & Location

Pros:

  • "The rooftop terrace of the Harvester in the quay was the ideal location."
  • "Located right on the harbor side wheelchair accessible entrance."
  • "When you are lucky to get a window table you have amazing views over the marina and beyond including a beautiful sunset weather permitting."
  • "Can imagine the view from the balcony in summer whilst sat with food and drink to be beautiful."
  • "The atmosphere was so friendly and chilled."
  • "In the most lovely location overlooking harbour and in the heart of all activities."
  • "Great views of the harbour too."

Cons:

  • "Seated on the terrace (that is not wheelchair accessible)."
  • "There was no manager to be seen and no communication of any issues."
  • "The atmosphere and tension between staff was terrible, no engagement whatsoever."
  • "Staff mostly standing around and most tables dirty."
  • "It is difficult to park nearby."
  • "Negatives - poorly maintained toilets."
  • "The staff where all young and had no interest even in basic food training or customer service."

Value & Pricing

Pros:

  • "£30 for 2 good adult meals and drinks and very good baby meal for 17month old."
  • "Best thing was the unlimited salad bar so no need for starters and the meals wasn't badly priced either."
  • "£12.99 for 2 course lunch including our salad bowl... Bargain."
  • "Prices were reasonable."
  • "Salad up to usual high standards and makes a filling and well-priced meal at lunchtime."
  • "Value for money, will b back."
  • "Not badly overpriced."

Cons:

  • "Spent 300+ pounds. Not impressed!"
  • "Was the dearest meal we had down here in Devon, and we certainly won't be visiting any Harvester again."
  • "The food was cold, the coffee was cold and really small considering you change £4 a cup."
  • "Although more expensive than the local Wetherspoons."
  • "Food was delicious but not the prices I remember Harvester being."
  • "All in all was £70+ pound WASTED."
  • "My family enjoyed their food but unfortunately I thought it was overpriced and tasteless and overcooked."

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