Belmont Tyres Reviews Summary

Customer Service

Pros:

• "I couldn't recommend these lads highly enough they are an excellent service very helpful and courteous nothing was a bother for them."
• "Needed two tyres prior for MOT, drove 1mile from test station to Belmont Tyres, no queue, lads were friendly, knowledgeable and superb from the minute I arrived to the minute I left."
• "Absolutely amazing service. First review I have ever done but felt I needed to thank these guys."
• "The lads who do the work are very helpful and chatty."
• "All the lads who work there are friendly and really helpful."
• "Staff was friendly, cheerful, fast and efficient and reasonably priced for what I needed."
• "The staff go out of their way to help & advise."

Cons:

• "What wasn't fine was the inefficient and disorganised queue. People was being seen out of order and total no organisation."
• "Very grumpy, and never happy to see you driving in... Even the son of the boss is hubristic when he talks to you."
• "Rude staff. When I arrived there I asked one of staff what is my position in the queue he said second, four cars went in before me and every time they ignored to serve me."
• "Kept me waiting 45 minutes, then it turns out tyres wrong size."
• "They agreed a price with me over the phone... After I had paid in full they phoned me back and told me they wanted more money."
• "Called in this morning and waited patiently for a space only to realise there was people parked on both sides of the road waiting and arguing who was next."
• "Very unprofessional and overly-expensive service, avoid this company."

Speed & Efficiency

Pros:

• "Very fast service. Was in and out in 15 mins."
• "They are always reassuringly busy but are very fast at getting you in."
• "Had a call out job it was like a formula one tyre change!"
• "Fantastic. Very friendly, cost effective and a really fast turnaround whether a new tyre or puncture repair."
• "The service was fast and paid with card which is always nice."
• "Although there was 10 cars ahead of me, I didn’t wait too long."
• "The lads work extremely fast and efficiently to get the cars in and out as fast as they can."

Cons:

• "Can be good for tyres, but definitely not for tracking being there waiting for hours and end up giving up."
• "Waste my time for an hour and half and at the end I had to go somewhere else because they responded very rude."
• "The wheel was not balanced after the repair and it appears having visited another tyre place today that the repair is still leaking air!"

Price & Value

Pros:

• "I was amazed at the price to replace 1 tyre and repair 2."
• "Within an hour they’d fixed my tyre, and I was sat at home. Absolutely brilliant service and so cheap too."
• "Great prices great bunch of lads."
• "Very reasonable in price."
• "Prices are very reasonable, even their 24hr call out service is not that expensive inc weekends."
• "Kind, efficient, effective and reasonably priced."
• "The price was very cheap, only a tenner."

Cons:

• "By the way, do not go there if you are not white!!!"
• "Bullys the lot of you's,, my 73 year old dad tried to have a word with 1 of you's last week about parking your cars on the pavement outside as he's in a wheelchair, with that 3 other men including the owner started shouting at him calling him an old moaned."

Trust & Honesty

Pros:

• "The only tyre company I’d trust and know you're not getting ripped off."
• "The fella who owns this place is the one of the nicest, friendliest, most down to earth people you'll ever meet."
• "They’re honest and always go out of their way to help!"
• "Honest, good prices and top blokes."
• "They don't try to rip you off and if they can repair a tyre they'd do that rather than try to get you buy a new one."
• "They're polite, friendly professional, knowledgeable and unlike other tyre bays in Merseyside, they're completely trustworthy."
• "The best thing about this place is they're honest!"

Cons:

• "The boss is a sound fella."
• "Very grumpy, and never happy to see you driving in... Even the son of the boss is hubristic when he talks to you."
• "Ken was great but the boss made myself and wifey feel very uncomfortable."