Address: Fort Austin Ave, Plymouth, PL6 5NU, United Kingdom
Phone: +441752771820
Rating: 4.3
based on 147 reviews.
Cafe Experience
Pros:
"The cafe which do nice snacks & meals where you can sit outside or inside."
"Coffee shop pleasant and had a good lunch again reasonably priced especially compared to the bigger centres around."
"I love this place that my family continuously visit. A lovely warm Cafe with food that is so delicious, friendly staff giving advice on food allergies."
"Restaurant has a good selection of delicious cakes and lunches, peaceful and pleasant outdoor area."
"Cafe very good value and delicious food at reasonable prices."
"The café at Plymouth Garden Centre is very good. It always has a good selection of daily specials and tempting cakes and sweet treats."
"Good coffees in the restaurant plus daily specials and lovely cakes."
Cons:
"The cafe was very busy, we had jacket potato with cheese and beans, it was cold, so we took it back uneaten, they were not happy staff almost rude and we waited another 20 mins."
"Just been up to the cafe. It was very busy. Coffee was hot but meal wasn't good at all. We had ham egg and chips. My ham was a few chunks of ham. Our chips and eggs were cold."
"I waited 25minutes for tomato and red pepper soup. When it finally arrived the soup was horrible, it tasted like a bowl of tinned tomatoes. Tasteless."
"Very disappointed with one member of staff who gave the disabled lady I was supporting the most disgusting look."
"We come in every Saturday for a treat with my grandson always have cake and hot chocolate, the last two weeks the cake has been really stale."
"Love this place, but the last two times we have come for a meal, we found the lady serving to be very rude, with an arrogant attitude."
"Service just isn't very good or timely in the cafe."
Staff and Service
Pros:
"The staff in the garden centre are nice. The staff in the cafe as a majority are nice."
"Staff always helpful, knowledgeable and friendly."
"Was helped in the gift shop today by a lovely lady who I later found out was called Elaine. She went over and above to assist and was so helpful."
"All the staff are very helpful, friendly, approachable & happy to answer any questions you have."
"All the staff are so kind and helpful nothing is too much trouble for them go there all the time."
"Staff very efficient, helpful and friendly."
"The staff is helpful and polite without being pushy and wanting to sell products."
Cons:
"Good products on sale at good prices but unfortunately i was served by a very rude woman on checkout."
"Very disappointed with one member of staff who gave the disabled lady I was supporting the most disgusting look."
"Visited a month ago while in Plymouth visiting family.. The cafe was very busy which wasn’t a problem but the staff member who served me was so rude that another customer commented on it."
"The staff are a bit offish and can be quite rude and be warned - they will make you take all of your plants out of your basket (no matter how heavy) to scan them, instead of scanning them in the trolley."
"Love this place, but the last two times we have come for a meal, we found the lady serving to be very rude, with an arrogant attitude."
"Cafe ladies behind counter rude, serve tea n chipped cups not once but twice. Only one working hard in that cafe was the lady clearing tables."
"Felt disappointed this afternoon when waiting at the till be served with nobody there."
Plant and Product Selection
Pros:
"Such a lovely local gardening centre, it's there for people and not full of non-gardening rubbish."
"There are a wide variety of lovely plants."
"Very good plants. I'd recommend them to anyone who lives or visit Plymouth."
"Super selection of plants, shrubs and trees."
"A good selection of plants that are reasonably priced particularly the different deals."
"The plants are in excellent condition, reasonably price and a wide range."
"Plants were looking lovely and well cared for."
Cons:
"But there needs to be better knowledge about which plants are suitable for wildlife gardens, and more plant variety would be useful."
"Christmas decorations are lovely but they are put up so high above the xmas tables you can not reach them."
"It was nice being able to visit garden centre again, but not very well stocked (sign of the times I suppose)."
"Plants always look healthy, but some stock within shop area looks as if it's been there for a while."
"Was a little disappointed, when I visited on Saturday, that there was little choice on houseplants."
"Disappointed with the pot plants wanted one for friends birthday, the ones on sale were thrown together and going over."
"But the goods sold in the shop is a little lacking, lots of stuff for older people, and not much trendy gifts."
Value and Pricing
Pros:
"I liked this because I know the prices of the turf I bought as they are at the turf cutters themselves, and the price here is similar. So it really is good value."
"It cost us £8.75, a reasonable price."
"Good local garden centre, nicely set out and reasonable prices."
"Love this garden centre and buy lots of plants on a Sunday or Wednesday as that is their discount day's, highly recommend to join as it really worth it."
"Plants always look there best and the prices are reasonable for a garden centre."
"All the plants are clearly labelled which is ideal for me as I have no idea about plants! Prices are reasonable and competitive."
"A lovely little garden centre, reasonably priced plants and lots to choose from."
Cons:
"The prices are high, they still don't have skimmed milk available (I've been asking for 15+ years!) and there is always a long wait to be served at lunchtimes."
"The food is lovely but expensive. Eg piece of cake for £3.20 to £3.85."
"Can be a little pricey but look out for the reduced items and sale. Cafe is incredibly expensive so I would recommend eating before you go."
"Some the gifts and cards are a little too expensive and if they lowered their prices people like me would buy more."
"Good Food, but the service is quite slow."
"Also the toasted sandwich I had was dry and came with a measly salad for £6.00."
"Nice garden center, bit over priced on some items."