"Easy access off M 5. Or Cullompton, Wellington road."
"Parking is ample and free. Good wheelchair access."
"Not far from the M5. A lot larger than it looks from the outside."
"It is just of the M5 at junction 27 and offers a nice cafe/restaurant."
"Handy location for anyone looked for affordable place to stop when travelling on the motorway."
"Car parking is good. Lots of space."
Cons:
"I can't get my Wife around the site anymore as the gravel paths make it impossible to get across."
"It's not entirely wheel chair friendly, it's all accessible but only just with a lot of care!"
"Parking a bit limited out front."
"The large car park is currently partially tarmac & rough surfaced."
"Shame we can't get to all of them properly."
"Pedantic and quite controlling about entry and exits expected me to leave my disabled grandmother to pay at the other end."
"I wouldn't return - not good for those who have a disability as you're made to feel an inconvenience."
Customer Service
Pros:
"The staff are marvellous, happy, cheerful and always really helpful."
"Staff are always friendly and helpful."
"Staff very friendly, but try not to leave for so long next time before visiting again."
"Staff are friendly and knowledgeable."
"Very reasonable price wise and friendly staff, nothing to much trouble and didn't feel rushed."
"Staff really nice and friendly too!"
"The staff overall were friendly and helpful."
Cons:
"Till staff didn't look that happy not very helpful."
"They all look so glum and stressed."
"The service from then on in the restaurant was poor."
"A member of staff being spoken to in such a horrible way by another member of staff."
"I did feel like one member of staff was either stressed by the job or didn't want to be there."
"The rather cold and unwelcoming cashier showed no empathy at all."
"The staff need more training on people skills and not to belittle us."
Value
Pros:
"A fabulous medium sized garden centre with good quality plants at reasonable prices."
"Half the price of some other places we ate at during August too!"
"Really enjoyed afternoon tea great value too."
"Their plants and fruit trees are very reasonably priced and there's a huge variety of fruit trees on offer."
"Excellent range of plants, all looked extremely healthy at competitive prices."
"Great value for money."
"Plants are a reasonable price."
Cons:
"Having to ask for an extra slice of toast was bad enough but to then find I had been charged an extra £1 per slice was a shock and frankly insulting."
"Don't buy a summer house here I spent over 700.pounds on one recommended by one of the owners well the quality was appalling."
"Personally the prices have increased significantly and some are just not worth the price."
"New menu, new 30% increase in prices, new bigger plates, new minute size portions!!!"
"I was over charged for a very small glass of apple juice."
"Expensive for some items such as trees & waterfalls & seeds."
"Plants are of good quality but the prices are well in excess of offering good value."
Food Quality
Pros:
"We stopped off and had lunch in the restaurant on our way to Cornwall. It was delicious!"
"The food was relatively quick, very good and really nicely presented."
"Food was yummy."
"The ham egg and chips were lovely and a very generous portion."
"The food is perfect. Plenty of choice, delicious and services is faultless."
"We ate in the cafe, couldn't fault the food."
"Really good food it's busy but who cares friendly staff and a nice relaxed feeling."
Cons:
"The ploughman's I had wasn't anything special and I would have preferred a bit of variety rather than just a large lump of cheddar."
"Ordered a jacket potato and coleslaw after asking if it was dairy free only to be bought out a jacket potato with cheese!!!"
"The main food was bland, i was over charged for a very small glass of apple juice, our child's milkshake tasted weird."
"My dessert was made up of cheap meringue and chewy tinned fruit."
"Very disappointing. Poor show for a 'grilled breakfast' with no sausages, only one egg and only one slice of toast."
"Had the cooked breakfast from the specials board for £8.95. We were very disappointed when the plate was mostly covered in beans."
"I wanted a breakfast and they don't have sausages 😲 with it or mushrooms 😕 sorry but that killed it for me."