Blaina Wharf Reviews Summary

Service

Pros:

• "The staff were also super efficient and helpful."
• "The service was amazing as was the food."
• "Staff are always accommodating even if you don’t have a booking they will do their best to seat you as quickly as possible."
• "Customer service was excellent."
• "The staff member Zoe behind the bar was amazing and polite."
• "The staff were friendly and welcoming and the Irish barman was very good and quick to serve and he also poured an excellent pint of Guinness."
• "Staff here are amazing."

Cons:

• "The service was a little slow."
• "Service very slow waited over an hour before we had any food arrive at our table."
• "Poor service when we arrived."
• "Waited over 10 mins for the lady to finish serving a big order to get my drink refilled."
• "Waited 15 minutes for a pint."
• "The meals take a long time considering it was very quiet and those having carvery could eat straight away."
• "We were on time, but no one was there to show us our table."

Food Quality

Pros:

• "The cavery was amazing everything cooked beautifully."
• "All four of us enjoyed the carvery, the cakes were fantastic as usual."
• "The food was fresh and hot."
• "The meat was lovely and plentiful, Yorkshire puddings as big as I’ve ever seen that were fresh and delicious."
• "The food was amazing all cooked fresh and the carvery was one of the best I have had in a long time."
• "The food was good and incredible value."
• "The food was well cooked and served quickly despite the place being busy!"

Cons:

• "Food was below standard and the place was crammed with extra tables so it was difficult to get in and out."
• "The sausages were tepid and pink in the middle."
• "Burgers were a little dry, but still really tasty!"
• "Undercooked greens and Yorkshire puddings that taste of fat."
• "The Yorkshire puddings weren't cooked through."
• "I ordered the surf n turf steak well done, served with chips, scampi, peas, and steak... it was tasteless, inedible, and as hard to chew as cardboard."
• "The meals were small tiny burgers small portions not very impressed sorry would come back for carvery but not meals as only average."

Atmosphere

Pros:

• "Wow, so much has changed and pleased that we chose to come back. What a different the staff are friendly, polite and welcoming."
• "Booked for a table of 8, had a really enjoyable time in a family-friendly atmosphere which my 1 year old embraced toddling about especially the play area."
• "We enjoyed the atmosphere until a family came in and the children just ran about screaming."
• "The Atmosphere is just Calm...Lovely Place."
• "Place was really busy and had a nice atmosphere and had some lovely Christmas lights in the entrance."
• "Really nice atmosphere and great welcome from the staff."
• "The venue was very quiet on my visit and although I could see several members of staff when I entered it took a while for me to get served at the bar."