Cosy Club Reviews Summary

Food Quality

Pros:

• "Everything was cooked really well and we also enjoyed a cappuccino and freshly squashed orange juice."
• "The first meal that sent me to heaven & back was the Garlic prawns. I’ve never tasted something so good!!!"
• "The shakshuka was definitely on par with those in London, the pancakes perfectly light and fluffy and the breakfast bun packed with flavour."
• "The prawn starter was extremely tasty. My steak was cooked perfectly and my girlfriends fish cakes tasted delicious."
• "Had the butchers breakfast and were impressed, particularly the beans served with the breakfast with what appeared to be pulled pork stirred through, absolutely delicious!"
• "The vegan green risotto and Colin cocktails were superb."
• "Nicely curated, certainly cosy interior. Really great place to go for dinner and a warm atmosphere. The food is top tier."
• "Food was lovely, my steak was done perfectly."

Cons:

• "The steak and it wasn't worth the money. Chips look like they were just cooked from frozen and there were barely a handful."
• "Half the menu not available, slow service, wrong food arrived, correct food was not pleasant, one side eventually turned up when we’d finished."
• "Food took a long time to come. Too many floor staff and not enough In the kitchen."
• "Food is ok but very over priced, 'cosy cola' the only kind of coke on offer, is horrific."
• "Very disappointed been here before and always lovely ordered fish n chips peas were inedible frozen fish not cod."
• "You can get this frozen food quarter of the price in Wetherspoons, cannot believe the price they are charging for this food."

Service

Pros:

• "Staff were really knowledgeable about cross contamination and allergies."
• "Service was also excellent, we’ll definitely be back."
• "The staff were friendly, provided recommendations and very attentive but not overbearing."
• "Had Amazing Evening at Cosy Club! Special Thanks to Charl! He was serving out table for the whole evening today and he was impeccable!"
• "Having had a long day, the friendly and easy atmosphere of the cosy club (Durham) was perfect!"
• "From entering the club, the staff were friendly and very welcoming. Service was 1st class: prompt, efficient, attentive and friendly."
• "The General manager and waiting staff were fantastic and lovely 😍. And the food was great."
• "The staff were so down to earth joking and just generally being friendly."

Cons:

• "4 people ordered starters. The main course didn’t come for the next 1 hr. When we asked, were told that we were waiting for you to finish starters."
• "I've been in having both booked a table, few weeks ago, and having not booked, today. Both times I've been told to take a seat in the bar area and wait."
• "The restaurant and staff were great, but I was very disappointed with the size of the full English breakfast and the time it took to get our food."
• "It's a lovely place wine very expensive. We will not visit again due to bar staff one in piticular small mall flat cap encouraging the younger staff to gossip about customers."
• "The food was OK. We had the steak and it wasn't worth the money. Chips look like they were just cooked from frozen and there were barely a handful."
• "Here now staff not very happy girl we first met chewing gum then told no seat available on outside as all booked now looking at 80% not taken you get the feeling of you are not wanted first and last time here."

Atmosphere & Decor

Pros:

• "From its vintage decor to the excellent service by the waiter."
• "The cosy club Durham had a really nice feel about it. Busy, but not overly noisy."
• "The decor is very classy with a great atmosphere. Very friendly and helpful staff who generally interact very nicely with our young daughter."
• "I loved the interior decor too! We will be returning."
• "A lovely little place. It's tucked away just off the main thoroughfare through Durham, so it doesn't feel too swamped."
• "Wonderfully eclectic. Fabulous decoration, with interesting artifacts wherever you look."
• "Fabulously decorated inside was a joy just sitting looking around at all pictures and lighting. Festive decorations seating and cushions all made for a comfortable time."
• "Visited two weeks ago after a show at the Odeon. We were absolutely astounded at both the service and the quality of the food."

Cons:

• "The restaurant is a high ceiling area with big windows and tables laid out canteen style, all in rows. It felt a bit impersonal."
• "Lovely place made better by the fact of meeting friends for the first time since the first lockdown. Subsequently it was always going to be a good meet-up; however observations were the menu was VERY veggie-friendly but we were not inspired by many other dishes."
• "Cosy club (not that cosy). Had a meal on the first day and was expecting sum nice cosy booth to sit in and have a meal but looking over the restaurant it had a school dinner hall feel."
• "It was sunny Wednesday, 31 degrees but my friend swore it was 27.. we arrived at cosy club greeted by friendly staff HOWEVER we were made to walk up stairs as if my thighs weren't chafing enough!"

Gluten-Free Options

Pros:

• "The gluten free choices for breakfast are exceptional. Staff were really knowledgeable about cross contamination and allergies."
• "I’m celiac so finding somewhere with good gluten free food and staff that are aware of it all is pure gold. Cosy club does great food full stop and its gluten free menu doesn’t feel like an afterthought."
• "Lovely place very relaxing atmosphere food was really good, and a gluten free options are great too."

Cons:

• "The Cozy Club is Good Used To Great. A Tad Expensive. Can’t Knock The Food or Staff. But I Find The Vegan/Vegetarian options are getting less."

Value for Money

Pros:

• "A lovely bar with great cocktails that are reasonably priced!"
• "The food lives up to the decor which is grand and of a high standard."
• "The food was absolutely amazing, the staff were friendly, provided recommendations and very attentive but not overbearing."
• "Food very fresh and tasty. Would definitely return and would recommend."

Cons:

• "The steak and it wasn't worth the money. Chips look like they were just cooked from frozen and there were barely a handful."
• "Food is ok but very over priced, 'cosy cola' the only kind of coke on offer, is horrific."
• "You can get this frozen food quarter of the price in Wetherspoons, cannot believe the price they are charging for this food and drinks aren’t much better."
• "Here now staff not very happy girl we first met chewing gum then told no seat available on outside as all booked now looking at 80% not taken you get the feeling of you are not wanted first and last time here."