Address: Church Pl, Chale, Ventnor PO38 2HA, United Kingdom
Phone: +441983730431
Rating: 4.5
based on 456 reviews.
Location & Setting
Pros:
"Prime location with stunning views."
"It was just a short drive to many of the tourist attractions."
"Beautiful outdoor setting with lots of tables on the lawn."
"Great place if you have small children as they have fab play equipment, large garden with plenty of seating so dogs very welcome with brilliant view."
"Dog friendly with good walks around. Large beer gardens with play area for younger people."
"Stunning views from the pub garden and in all a beautiful location."
"Beautiful location though."
Cons:
"Location is a bit difficult to say yes it's a bit of a drive but we'll worth the effort to find it."
"Only gave location a 4 as its so out the way and you really need a car to get there."
"The weather regrettably was poor on the Saturday so we didn’t get to do the walks we wanted to."
"Late August/early September will mean sharing any outdoor experience with wasps, a minor irritant."
"The wight mouse is a pub/restaurant so there is a bit of noise that you can hear in your room from the bar however this quickly dies down around 10pm."
Food Quality
Pros:
"Good value for money, friendly welcoming staff, lovely dining area and great portions."
"Our table had fish, chicken and burgers and all were superbly cooked and presented."
"The food is outstandingly cooked and made me return two times in a row!"
"The burger was absolutely bangin the chips were awesome.. homemade coleslaw..on point...all of the food was piping hot."
"Everyone enjoyed their food, plenty of choice on the menu and specials."
"The food was excellent! Well cooked & beautifully presented."
"The food was possibly the best fish and chips I have had anywhere, decent portions and very fresh fish with crispy batter."
Cons:
"Sadly the mixed grill was a let down. Steak was grisly and chicken was dry."
"The 'roast' potatoes are just thick chips. Really not great. The meat was OK but overcooked."
"The only reason it's a 4 star is because the veg was cold."
"The burgers we had were very disappointing."
"Price wise wasn't too bad, not cheap but for the food you get its really disappointing."
"Roast dinners were lacking. Not enough veg, no crispy potatoes and not that warm."
"although the drinks and staff were very good the food was atrocious, obviously microwave meals."
Staff & Service
Pros:
"Good value for money, friendly welcoming staff, lovely dining area and great portions."
"Lovely pub, friendly staff and friendly atmosphere."
"The staff were nice and helpful."
"service was good along side the covid restrictions."
"The staff were very friendly and helpful."
"Quick service and the one problem we had was sorted in minutes by the friendly staff."
"The staff make this place. Pleasant cheerful people who seem to enjoy their jobs."
Cons:
"Prime location with stunning views. Disappointed in the visit on Sunday 29th May though... waited for a while to say something but no staff were present to complain too."
"Had to queue to order food and then queue to order drinks separately."
"The service was ok, but not great."
"10 minute gaps between orders that we were told they would send together isn't acceptable."
"The size of the place means it can get busy at times and as such there is sometimes a wait for bar service and food."
"The bar was short of glasses and substituted with smaller glasses, this would be fine if they didn't try to charge us full price."
"The service was outstanding and the food was very good."
Accommodation & Amenities
Pros:
"They had really comfy blankets and a fluffy Teddy bear bed topper that I wanted to take home with me."
"Spacious inside and there’s a pool table to keep teenagers entertained as well as a play area outside for the younger ones."
"The room was clean and well kept during our stay of 5 nights."
"Our room was very spacious, clean, with a comfortable bed and a clean bathroom and very nice shower."
"Dog Friendly restaurant. Staff are very friendly, tables are clean and the food was lovely both times."
"The rooms are clean modern and spacious."
"Rooms are bright modern and airy lovely en suite super clean and despite being over a pub restaurant the rooms are really quiet."
Cons:
"The beer was warm and tasted like vinegar."
"One item that could be improved is the lock/security of the door to the room."
"A shame about the little arcade very run down and broken games."
"however it was spoilt at the end ...leaving a child friendly and Dog Welcome place on a very hot day, Saturday 2nd September afternoon...to find people had left their dogs in cars."
"First evening came into the bar looking for a table to be told we should have booked.. wasn't told that when we checked in..."
"Clearly there is no Covid on the Isle of Wight as the only face mask and socially distanced person were us. Didn't see any cleaning of tables."
"When we checked out wasn't asked if we had a nice stay.or anything just wanted paying.. very disappointed."