Address: 6 Battersea Rise, London, SW11 1ED, United Kingdom
Phone: +442072985630
Rating: 4.8
based on 130 reviews.
Service and Support
Pros:
"Tamara Price has been by far the most helpful lettings agent that we have come across during our property search."
"The whole team which includes Gary Tamara and Josh are always available and have always been extremely helpful and responsive."
"Their responsiveness was remarkable, promptly addressing any questions or concerns I had."
"Josh Burfitt has been exceptional in assisting us with renting our new home."
"Rebecca Ross was superb at having my flat let within a quick timeline."
"Josh very much stood out amongst so many Agents and was prepared to take an extra mile."
"Charlie and Jake who worked tirelessly and with such great energy and enthusiasm to move our property sale forward to completion."
"A massive thank you to Charlie and Jake who worked tirelessly and with such great energy and enthusiasm to move our property sale forward to completion."
Cons:
"What resulted was us spending our time and money to manage the Chestertons team and needing to deal with serious issues directly with the tenants."
"Absolutely terrible service for property management, both from the landlord's perspective and the tenant's perspective."
"Avoid using this company by all means - We lived in a property managed by Chesterton's for a year."
"Unfortunately I haven't had a great experience with Chestertons, I been to visit a property to let in sw11 which was on the market for 2.2k pcm."
"Following a swift and efficient move-in led by Zoe Birch we have been thoroughly let down by Chestertons lettings management."
Professionalism and Expertise
Pros:
"First and foremost, the team at Chestertons demonstrated an exceptional level of professionalism."
"Gary and his team are exceptionally helpful and responsive. They really know the local market."
"Gary Noone and the speed at which he and his team managed to find & secure tenants were impressive."
"Grace Martin delivered an impeccable service when I bought my flat that was marketed by Chestertons."
"Alice Karn was exceptional! She was incredibly knowledgeable and very friendly."
"Oscar Rowe is exceptional at his job - not only going above and beyond for his client."
"Grace Martin from Chestertons kept us in mind and thought of us when the right buyer came along."
"Very happy with the service from Chestertons on the sale of my property."
Cons:
"The communication is woeful, complaints are not escalated or dealt with properly."
"I have had some experiences with other lettings agents and property managers, some are very good with the lettings front and some are good with the management."
Customer Satisfaction
Pros:
"Tamara Price was super helpful and accommodating to all our requirements."
"Had a great experience working with Chestertons in finding our first flat in London."
"Tamara Prince from the Chesterton's Battersea branch was extremely helpful."
"I've recently let out my property with Chestertons Battersea & Clapham and I'm very impressed with the service."
"If I could rate Tamara Price 100 stars, trust me, I would."
"We've had a great experience working with Chestertons in our flat hunt!"
"Tamara Price at Chestertons was very helpful and communicative throughout our rental process."
"So happy with the service I’ve received from Tamara Price. She’s been amazing throughout the process."
Cons:
"In the time we lived with them, we reported issues with the accommodation in the first week of moving into the accommodation, they didn't sort this in the 9 months of us living there."
"Once we left, we were assured that we would not receive any cleaning charges if we used their registered cleaners. After using their cleaners, they still tried to take £160 for a cleaning charge."
"Considering we had nothing fixed in the time that we lived in the accommodation, we thought we'd be able to leave the flat."
"I would avoid using this company at all costs, not only will you have nothing fixed, but you will also struggle to get most of your deposit back."