Fylingdales Inn Reviews Summary

Staff and Service

Pros:

• "Friendly staff and covid rules all set in place where needed."
• "The staff are excellent."
• "Staff were friendly and helpful, good variety of food available."
• "Staff was really nice."
• "From start to finish the staff were welcoming polite and friendly."
• "Service was with a smile and staff was very helpful and polite."
• "Friendly staff and great choice at breakfast."

Cons:

• "we were made to rush our food within the time limit due to it being busy and slow service."
• "Just a shame the blonde barmaid who was on duty didn't really make it so friendly."
• "Customer service wasn't the best, all interactions with staff were a bit short and laboured and service was painfully slow."
• "Staff were friendly but could have been more helpful eg got us some menus or told us how to order."
• "Service was a joke from start to finish."
• "Service could have been better didn't get asked if everything was okay with the meals and didn't get offered any desserts."
• "Absolutely terrible customer service!"

Food Quality

Pros:

• "The food was plentiful not overly expensive and very good."
• "Thoroughly enjoyed our meal."
• "We opted for two different burger meals which were very good, decent sized portions and nicely presented."
• "Meal portions were large and reasonably priced and very good quality."
• "The food wholly exceeded our expectations - the chowder was superb."
• "The food, service and value for money were amazing."
• "The food here is excellent, as a family we had soup, salad, curry, seafood pie and pizza and they were all delicious, the chips were apparently top notch."

Cons:

• "Really not worth the money."
• "No excuse for what seemed poor supermarket prawns so near Whitby!!"
• "Ordered one of the lamb specials, but you had to hunt to find the lamb."
• "Way too over priced for the portion sizes."
• "The quality of food could be better."
• "The food was absolutely dire. I ordered a parmo as a safe bet yet I was still left astounded at the food in front of me."
• "The food was unfortunately a bit disappointing."

Ambience and Location

Pros:

• "Traditional British pub in a fantastic lye scenic Yorkshire location."
• "All a stone's throw from Robin Hood's Bay."
• "The beer garden is lovely and fenced in so the kids were safe to play in the garden and on the climbing frame/swings while we enjoyed the sunshine."
• "Looks like a nice beer garden for summer too. Plenty of parking."
• "A great location and very cosy feeling pub."
• "Well positioned in Fylingthorpe and only a short walk to Robin Hood's Bay."
• "Great location to explore Robin Hood Bay as well as Whitby and the surrounding area."

Cons:

• "Covid regulations spoiled the experience a bit with one way systems and the like."
• "Regular village pub. Somewhat tired in appearance and gent's toilets very unloved although the ladies' were apparently ok."
• "Ps £100 per night B&B 😮"
• "The website is quite misleading to the actual venue."
• "gad a meal in the conservatory, had a real old fusty smell, was quite old & really needs a good clean & update."
• "The décor in the lounge area could do with a facelift."
• "It has to be said that the beer garden let the place down."

Value for Money

Pros:

• "The food was plentiful not overly expensive and very good."
• "Meal portions were large and reasonably priced and very good quality."
• "They serve good food, it's not too expensive."
• "Had some excellent fish and chips, scampi and a lobster special at very reasonable prices."
• "Good menu at a fair price."
• "The food, service and value for money were amazing."
• "Very good quality and value."

Cons:

• "Really not worth the money."
• "when you have to pay £4.10 for fosters its a bit ridiculous."
• "Way too over priced for the portion sizes."
• "Prices are, in my opinion, just a smidge on the high side for what it is."
• "The food was very basic. And not cheap."
• "Way too over priced for the portion sizes."
• "Ps £100 per night B&B 😮"