Spread Eagle Inn Reviews Summary

Price

Pros:

• "I thought reasonably priced (no more than other pubs we ate in on holiday)."
• "The food was terrific, a fair price, and the environment great."
• "Considering the location of this pub it is very reasonably priced, you can imagine it being a total tourist trap but that is not the case."
• "It cost £20 so £10 per person. A reasonable price for the area."
• "Great value for money in a brilliant location."

Cons:

• "It was nice enough but definitely very over priced!"
• "Overpriced - claims that their cheapest main is £10, which may be true on the normal advertised menu, however this wasn't an option as only the Christmas menu was available."
• "Expensive for what it was and then we were asked when paying the bill if we would pay the 10% service charge."
• "The menu was expensive for what we received."
• "Do you ever feel like you're being politely robbed?"

Service

Pros:

• "The staff are so friendly and helpful."
• "Friendly staff, delicious evening meal and breakfast and comfortable room."
• "The staff are amazing, the rooms, beautiful."
• "The service was excellent and the portions very generous."
• "Her service was excellent and nothing was too much trouble. She is a credit to your business!!"
• "Staff were excellent, all very helpful whilst doing their best to keep everyone safe."
• "Really friendly helpful staff."

Cons:

• "Awful service. If you can’t provide even a minimum level - then don’t open at all."
• "Once served no one actually checked on us and at no point were we even asked if we enjoyed our meal."
• "Seemed to be rather disorganised. No menus on tables."
• "Staff VERY defensive and wholly unprepared to handle any criticism."
• "When I tried to complain, the staff clearly had no idea how to handle it."
• "Very rude hostess!!!! Stay away!"
• "We ordered drinks and then were forgotten about, the tables around us ordered food but we were ignored."

Food Quality

Pros:

• "The food was gorgeous, all of my guests have commented on the quality of the food."
• "Good food and acceptable pricing."
• "The food is cooked to order and tasty."
• "Great food - chips in particular were crispy on the outside soft and fluffy on the inside."
• "The food was fantastic, flavourful and portions generous."
• "The food was lovely and arrived promptly."
• "The food was not cheap but it was so worth the money."

Cons:

• "The fish was very bland and the chips were very overcooked."
• "Once the food arrived it was certainly not worth the almost £17 each, burger pink in the middle, about 10 chips with peelings still on."
• "Mediocre food - portion size much smaller than other plates we had seen brought out."
• "Service was fine but the food was pretty poor, the starter was dry and re-heated."
• "Food was mediocre quality...nothing like last year and disappointing."
• "However, the hot smoked salmon was not very tasty."
• "The sausages were supposed to be flavoured with black pepper and with marmalade but they were bland and flavourless."

Accommodation

Pros:

• "The room and bathroom were ample and comfortable."
• "The room was massive and very comfortable with a lovely view."
• "Room was big and very comfortable."
• "Room was lovely, nicely decorated and huge bathroom, with big soft towels, huge bed."
• "The room was comfortable and well kept for the age of the building."
• "Gorgeous rooms & olde worlde atmosphere."

Cons:

• "Mattress was a bit of a let down, quite uncomfortable as you sank into a bowl like dip in the middle."

Location

Pros:

• "All ways like the location visit quite often with friends and family.. this occasion was a little disappointed.."
• "Great location to stay after proposing at the temple of apollo."
• "It was amazing to be able to walk around Stourhead at different times of the day."
• "This is a brilliantly located (in the National Trust Stourhead Estate) pub and Hotel."
• "The location is stunning, the courtyard and buildings are so beautiful."
• "A wonderful English pub. Set in beautiful countryside just outside National Trust gardens."
• "It's perfectly located just off the A303 and great place to stop and break journey between London and West Country."

Cons:

• "Trading on its location in a big way."

Ambience

Pros:

• "Absolutely LOVE this place. Gorgeous rooms & olde worlde atmosphere."
• "The whole pub was clean and tidy and the cider was fantastic."
• "Bar at night very homely with the log burner going, great location and facilities."
• "Love this pub, location is fantastic, food is good, gets very very busy lunchtime but in the evening it's much calmer."
• "Great roast options and vegan food."

Cons:

• "The pub closes at 6pm during the week so in the evening the entire space is super quiet and seems almost abandoned."
• "The only reason I haven't given it the full 5 stars is because every time I have stayed the bar area has been empty, which doesn't provide much ambience."
• "Very little atmosphere. Would not go again."