The Pointer Inn Reviews Summary

Category: Pub Sandown

Address: High St, Newchurch, Sandown PO36 0NN, United Kingdom

Phone: +441983865202

Rating: 4.6
based on 255 reviews.

Service

Pros:

  • "Service pretty good and all COVID secure."
  • "Staff very good & welcoming."
  • "Staff, despite being busy were friendly and accommodating."
  • "Great service, and friendly staff."
  • "The service was outstanding and friendly."
  • "Staff very friendly and attentive and the menu was very good indeed."
  • "Service was efficient and very courteous."

Cons:

  • "Although the staff we're friendly, it took a long time to receive our meals and my vegetables were cold."
  • "Ordered sandwiches, one on brown and 1 white bread sandwiches came, both on brown bread, I tried to call the server as he walked away but he kept walking."
  • "Food was fantastic service not so good. We were left waiting for 20mins for them to clear our table and had to ask if we could have sweets."
  • "The staff worked hard and were tired, but I felt some showed it in their manner to the customers."
  • "Very disappointed after we had reserved a table for a meal and was looking forward to eating there... Sat for a further 15 minutes and saw waiter going for his cigarette break."
  • "Unfortunately our visit got off to a bad start as staff were not aware or educated on hidden disabilities and exemptions."
  • "Some of the staff quite tetchy and rude. Don't eat the slow cooked steak pie as it is very bitter and not pleasant tasting."

Food Quality

Pros:

  • "Food was good, as we found at most places on the IOW, was more expensive than we would expect to pay in Hampshire."
  • "An amazing pub, they even made my daughter a spaghetti Bolognese as that's what she wanted and it wasn't on their menu, can't fault the pub at all."
  • "The nicest steak and ale pie I've ever had and a delicious Christmas crumble with apple and mincemeat."
  • "Thoroughly recommend country pub proper food no chain get you in get you out treatment 5*."
  • "The food was absolutely delicious."
  • "Chicken and mushroom pie was really delicious."
  • "The food here was amazing, great selection of meals and deserts."

Cons:

  • "Over priced cheep food. beware!!!!!!!"
  • "Not worth the £20 paid."
  • "Very very disappointed, menu has changed since last year, hardly any veggie options."
  • "Gastro pub? Ha! Don't make me laugh, the dearest food and drinks around doesn't make it gastro."
  • "If you want a nicely cooked roast, look elsewhere on the island."
  • "Rather than admit to an administration error you have told another blatant lie."
  • "The same menu to be found in any chain pub. Quality was mass produced fast food to the masses."

Ambiance & Facilities

Pros:

  • "Large garden with spectacular views and a covered area with heaters and blankets!"
  • "Inside is quite compact but there is a very friendly atmosphere."
  • "Pretty pub in a lovely position next to the church in the village."
  • "Such a lovely little village pub with some big flavours!"
  • "A very popular pub. Worth booking even out of season."
  • "From the moment we walked in we felt welcome, the staff were very friendly."
  • "A lovely welcome to our warm, cosy table with a view."

Cons:

  • "Quite cold inside if you wouldn’t have it, corridor to toilets and inside toilets were very cold too."
  • "As it was cold and threatening to rain this was not pleasant."
  • "Only negative is that it can be very crowded and loud at times."
  • "Inside not the biggest and not a great selection on draught."
  • "A bit cold in these wintry times with most diners still in their coats! Overall a pleasant experience."
  • "Pub quite dark and felt small."
  • "Not really any atmosphere to mention."

Price & Value

Pros:

  • "We enjoyed a very tasty and well proportioned meal followed by one of many delicious desserts on offer at a very nice price."
  • "Menu is also fairly priced, you get what you pay for!"
  • "Very fairly priced."
  • "This was not the usual pub chain food, and although it wasn't cheap, it was worth every penny."
  • "High end food from an everyday pub with great prices."
  • "Food excellent and service was outstanding. All staff were very friendly and polite. They are extremely dog friendly and reasonably priced."
  • "The food is excellent and there is a varied menu with a good selection of dishes for all tastes not too expensive will definitely eat there again in the future and recommend it my family and friends."

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