Address: A3052, Clyst St Mary, Exeter EX5 1DP, United Kingdom
Phone: +441392873317
Rating: 4.2
based on 203 reviews.
Food Quality
Pros:
"The Meat and veg were delicious."
"Really good carvery. Often, carveries can be mushy and overcooked, but this was spot on, with 4 choices of meat and done very well."
"They even had gluten free cauliflower cheese and gravy!"
"Roast gammon was seriously tasty and they had all the trimmings to go with it (help yourself to the trimmings)."
"Had a great hot tasty carvery. Really good selection of vegetables."
"Carvery itself was well presented and tasted good."
"Food was delicious, staff were friendly and polite, great selection on menu, also reasonably priced."
Cons:
"Very disappointed, extremely long wait for our meals (2 hours), some meals not cooked properly twice."
"After waiting for the carvery, we were very disappointed, none of the vegetables had been cooked fresh all re-heated, couldn’t even bite into the veg as it was awful."
"The ones of us who ordered a burger was disgusted to find the burgers swimming in blood, the burger buns were soggy as they had soaked up blood also."
"Turkey was bland, they had ran out of Gammon, at 6pm on a Sunday, and the veg was all dry and tasteless."
"Carvery was very poor quality of food. Meat were ok, but the vegetables were left under a hot lamp in water which continued to over cook them."
"The sprouts were overcooked and the gravy was very thick and lumpy."
"£15 for the worst carvery, everything about it was terrible. Manky meat, all veg turns to paste, nasty gravy, raw crumble."
Service
Pros:
"The Carvery was really big and the gentleman serving was super friendly even offering the kids a taste of the different meats available."
"Really nice food, incredibly friendly and helpful waitress."
"Staff were helpful and made us feel welcome."
"The staff were incredibly friendly and attentive, making us feel very welcome."
"Staff extremely friendly and helpful."
"Staff were extremely polite and professional, food was exceptional service outstanding."
"The staff are very friendly and helpful."
Cons:
"When we arrived there was nobody to take us to our table, we were not asked for drinks."
"We waited at the bar to be seated for over 10 minutes before we were acknowledged."
"Disappointed!! Staff not that friendly and they took our order and forgot one meal."
"Service was slow behind the bar with a queue and only one person serving!"
"One specific member of their bar staff, whose name I didn't catch but had a 'kiss' tattoo on his neck, displayed a significant level of rudeness."
"The service was unbelievably slow/non-existent."
"Ridiculously slow service. Child’s meal came out and the adults were left another 45mins after asking twice when could we go and get our food."
Ambiance and Decor
Pros:
"Lovely interior and surroundings, warm welcome with good food at good prices."
"A stunning example of renovation done right! The pub has kept its old charm and atmosphere of a good old English pub."
"The inside of the pub is quite nice with a warm and cosy feeling."
"The pub's rustic decor and inviting ambiance added to the overall appeal."
"The place itself is warm and inviting with easy listening music at just the right volume."
"Large, pleasant venue with several different areas, nice decor with beams, fairy lights etc."
"The decor was very good."
Cons:
"I was wary of the slightly shabby outside... inside no problems."
"Place could do with a lick of paint to brighten it up."
"Was looking very tired, but a recent refurb has left it looking good inside, if a little dark."
"Such a huge disappointment, after the much awaited refurb. Play area that so desperately needed updating has not been touched."
"The area by the soft play is run down and dirty."
"The outside seating area to the side is a bit small and not really relaxing as the main road is quite close."
"The food was mediocre - not too bad to complain about but not good enough to enjoy, for example, the crackling we got was half chewy half over cooked."
Accessibility and Facilities
Pros:
"They set aside a room for us which was bright and airy."
"The car park area was very large, there is another entrance for disabled access and the inside has flat areas so if you are pushing someone it makes it far easier on you."
"There is disabled parking and seating outside parking is free the place is good for groups and couples."
"A safe play environment for wee people inside and a play park in the large beer garden."
"Also the kids play area was a good thing to have if you want a quiet meal or drink, all up to standard and well kept."
"Great for kids with both indoor & outdoor play areas."
"What truly stood out was the indoor playground for kids, providing a family-friendly atmosphere."
Cons:
"The only little mention as well would be the toilets as you come in are not geared for disabled at all and no visible signs."
"The food was great, but toilets were not very Accessible as I'm somebody who is in a wheelchair some of the time."
"Very cold as we were seated right next to the door, taking into mind we had toddlers and babies with us and it was next to the soft play!"
"Do not visit if you have children under age 3! The soft play is not safe for them!"
"The nappy bin in the disabled toilet clearly hadn't been emptied as the smell was lingering around the pub."
"Baby's not welcome! We were a table of ten with a baby... I felt very unwelcome and all the service staff looked grumpy."
"The toilets could do with some maintenance and ideally updating."