Eldon Square Reviews Summary

Category: Shopping mall Newcastle upon Tyne

Address: Percy St, Newcastle upon Tyne, NE1 7JB, United Kingdom

Phone: +441912611891

Rating: 4.3
based on 455 reviews.

Shopping Experience

Pros:

  • "Always a great place to look around. Many different shops of all kinds to look around."
  • "Eldon Square is a good place for shopping and food and a general hang out."
  • "Eldon Square is a great place to shop with an abundance of high street names to choose from."
  • "The main shopping centre in Newcastle, providing a huge selection and variety of different shops from clothing, food, tech, gaming etc."
  • "Any shop you can think of and Eldon square probably has it. Far clear of the metro centre in my opinion and way more convenient to access."
  • "Eldon Square is the ultimate shopping mall and is everything a shopping mall should be."
  • "A huge shopping centre with a great range of stores including Fenwicks, John Lewis and Marks & Spencer."

Cons:

  • "I dont really like closed in shops bad lighting loads of escalators."
  • "Very poor lots of closed shops a lot due to pricing motorist out of the car parks."
  • "It's a shame that unlike other cities, Eldon Square didn't have specialist designer outlets and its new restaurant section is 75% made up of bland chains like Chiquito."
  • "Souless and just a boring place to shop."
  • "Some of the old stores have closed down now and they looked slightly redundant but I guess that's the way things are at the moment."
  • "It's just a typical shopping centre that has all the usual big name shops."
  • "A shopping centre that certainly boasts a lot of shops for Newcastle city centre but lacks character with many shops being bog standard chains."

Food and Restaurants

Pros:

  • "Fenwicks food hall is my favorite place to expand my waist line."
  • "Great variety of places to eat and for coffee etc. Disabled access, help desk."
  • "The new eating area has some really nice restaurants with a range of world cuisines."
  • "All the expected high street shops in one place, with the added bonus of department stores."
  • "The food court is great and offers and wide variety of restaurants to choose from."
  • "Eldon Square has some nice places to eat."
  • "This place has every food choice catered for with a decent amount of vegan options available also."

Cons:

  • "Disappointing. Expected a really good greek meal but food was lukewarm and served like a high tea on cake stands."
  • "The food shops are quite expensive I thought but if your having a day out here be prepared with your wallet."
  • "It's a shame that unlike other cities, Eldon Square didn't have specialist designer outlets and its new restaurant section is 75% made up of bland chains like Chiquito."
  • "I like the new food court... only downside is there are too many chains."
  • "Sadly soon to close down. I knew I could always get large sizes with wide fitting."
  • "I have been to much better shopping centres in the UK with fantastic food halls selling Fish & Chips to Chinese!"
  • "Unfortunately there was 1 massive let down #kingdomOfSweets Their prices are extortion and there is no indication of prices anywhere!"

Accessibility and Facilities

Pros:

  • "Newcastle City centre's main shopping centre. This place has parking. Easy access for wheelchairs."
  • "A big car park make it more easy for shopping."
  • "It’s got just about everything you need there’s lifts available if you're unable to use the escalator plus there’s plenty of toilets."
  • "With accessibility for all, and a well kept and clean environment, it's suitable and safe for most."
  • "There are plenty of different entry/exit points to take you to different locations in the city."
  • "Also has a bus station attached which is very handy."
  • "It is very easily accessible due to being centre of the high street, which is easy to find via Metro, bus or train."

Cons:

  • "The toilets though, man, they have the worst, most unusual smell."
  • "Unlike previous years the toilets are disgusting... Unpleasant, unclean, revolting."
  • "Public toilets aren't very clean tbh and they also close them a lot earlier than town and Ellon Square actually doses."
  • "The only reason I am giving such a low rating for Eldon square is the appalling smell in the gents toilets on the first floor above Starbucks Coffee as it almost made me want to heave, stale smell of urine and the place felt really grubby and dirty."
  • "I really disliked the Eldon Square carpark though as it uses an unfamiliar CHECK-IN and CHECK-OUT system."
  • "Toilets should stay open till the last bus leaves the bus station it’s shocking how they shut them."
  • "However as a disabled gender non-conforming individual I did have an issue with the disabled toilets which are only accessible via radar key or calling customer services."

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