Address: Salisbury Terrace, Weston-super-Mare, BS23 1HL, United Kingdom
Phone: +441934644111
Rating: 3.9
based on 220 reviews.
Shop Variety and Quality
Pros:
"Lovely browse around an eclectic range of shops with super friendly staff."
"Shopping centre with mix of stores including M&S, Wilkos, Waterstones, JD Sport, Trespass."
"Some useful shops including an M&S & Wilco cut price store."
"The Sovereign centre is a good mix of retail shops including clothing, food and accessory outlets."
"This is a nice shopping centre in Weston super Mare. Lots of favourite well known shops and a few different ones within this centre so well worth a visit."
"A fair sized shopping complex located in the middle of Weston. A good selection of chain shops here."
"Great little shopping centre with plenty of shops to pick from."
Cons:
"Weston seriously needs to do something about the lack of half decent shops we don't need coffee shops and card shops we need shops that will bring some life back to weston."
"Westons finest shopping centre is a disgrace, it's old and run down."
"The sovereign centre has never been particularly thrilling leaning towards depressing decor, limited light, and low budget retailers."
"Not a wide variety of store."
"Small shopping centre with very few stores and no real presence of quality retailers."
"Lack of decent shops. Useless selection of stores."
"Too many empty shops, not worth making a trip to W-s-M High Street."
Parking and Accessibility
Pros:
"There is a large parking lot which is reasonably priced."
"Easy to park."
"Car park is good, central and there are normally spaces even in peak season."
"Ample parking and not expensive to park either."
"Parking is always reasonable with plenty of spaces."
"Parking locked at night and very good value."
"Parking was great price and simple to understand."
Cons:
"Disabled parents had to wait 15 mins to get onto one and then could only due to the generosity of the person riding the lift."
"3 hours parking costs £4.50, which is probably a little pricey."
"While the main area has what you would expect, there is a long term lack of maintenance with toilets frankly disgusting for years."
"Terrible service, disabled driver, no concessions and had to go down ramp in wheelchair as lifts were all shut off."
"Too many car parking places taken up by car valeting company all on the ground floor, needs more disability parking spaces."
"Parking even for disabled is expensive."
"NOT WHEELCHAIR FRIENDLY!! Every lift claims to be out of order right now due to COVID-19, however we clearly saw a young couple with a pushchair use a lift to the car park."
Customer Service and Staff
Pros:
"Surprised how pleasant this place was, good shops friendly staff and right below car park."
"Shame really as staff in the shops always seem happy and friendly."
"Friendly faces, and helpful staff."
"We're amazingly helpful as my wife needed her wedding ring cutting off."
"Staying in a hotel nearby. Used the car park. A big surprise.... the parking attendant was friendly and helpful, thank you sir!"
"The mall was very clean and no problem with social distancing as there is plenty of space to walk around."
"A great provider of quick ready to eat food. The staff are polite and willing to help and the shop itself is light and bright."
Cons:
"The seating that was within the centre has been removed, so I have nowhere to sit whilst my wife shops (I'm disabled), so I don't think we will be shopping there again."
"Very little to see here and management can't even have 2 lifts working at the busiest time of the year."
"The is nothing in here but card shops and a couple of rubbish clothing shops."
"Food Court is a joke. Overpriced niche food abundant."
"Only one lift working."
"Didn't appreciate the charity workers borderline harassing people."
"An overzealous cleaning lady asked us to move as we had apparently caused her extra work."
Cleanliness and Maintenance
Pros:
"Clean toilets."
"Great shopping centre with reasonable parking fees."
"The best bit for me at the moment is the Ping Pong space in an unused shop that is free for anyone to use."
"Toilets very clean."
"Well located and clean."
"Nice and airy, well cleaned."
"Very bright, clean and tidy. Shops of all sorts all under the one roof with escalators and lifts."
Cons:
"The clock doesn't even work anymore very sad looking."
"What can I say, it's ok, empty shops pop up here and there, I'm sorry to say it seems to be a little tired in there."
"Old, outdated, and archaic in nature."
"Baby changing needs improving there is no toilet in the baby changing and no baby change facilities in the toilets makes it really awkward when out with toddler and older children."
"The toilets were appalling and could be smelled all the way from the elevators."
"Somewhat tired shopping arcade that is showing its age."