Address: 3 Turbine Way, Sunderland, SR5 3NZ, United Kingdom
Phone: +441914171471
Rating: 4.2
based on 355 reviews.
Food Quality
Pros:
"The carvery is honestly one of the best I've had."
"Food was excellent! I had the Beef and Ale pie meal and the portion size was very generous."
"Absolutely great place to go to for food brilliant service with a smile and food was spectacular."
"Brilliant fish and chips today, beautifully hot and perfectly cooked, great size portions, and the fish batter was delicious."
"The beef is tender, with no fat at all, the veg is all fresh and delicious too."
"Food is lovely we go here often."
"The food was absolutely delicious - this is our go-to place."
Cons:
"Both meals were only just warm there was no coleslaw or onion rings with the burger."
"Chicken strips and hunters burger were a let down."
"Wifes carvery, bland, beef tough and grissly."
"Usually have a carvery meal decided to try the fish and chips, never again more batter than fish, worst fish and chips I have ever had."
"Egg's were snotty and had shell on mine, black pudding, bacon, was very undercooked."
"The macaroni cheese I ordered was terrible! It was extremely overcooked and just a stodgy mush."
"The fish and chips were appalling, dry, hard, unappetising on the plate."
Service
Pros:
"Came tonight for tea with Santa, kids had a lovely time, Santa was brilliant."
"Excellent atmosphere, best pint of guiness in Washington area. All staff amazing and Jade is always efficient and nothing is to much trouble for her."
"Dylan, our waiter, went above and beyond with exceptional customer service."
"every staff member, all gave personalised service with a smile on their face."
"Fantastic staff especially Kirsty who couldn’t do enough for us."
"The staff are always lovely and friendly. In particular, Ross is always really welcoming, polite and nothing is ever too much trouble!"
"staff went above and beyond, very smiling faces, brilliant atmosphere."
Cons:
"The staff were unattentive today."
"Poor service when I came to pick up a carvery takeaway."
"Staff aren't doing job and playing about instead."
"We stood at the ‘wait here to be seated’ sign being ignored by staff for well over 5 mins."
"Me and partner where here yesterday was not very busy. Staff was very friendly. Our food come before out drinks, they never told us there no garlic bread and aslo my my partner lasagne come out burnt."
"The person carving the meat was very miserable as if he did not want to be there and our presence was a hassle to him."
"After waiting over an hour without any food arriving."
Atmosphere
Pros:
"Lovely night thank you all."
"Absolutely great place to go to for food brilliant service with a smile and food was spectacular a lovely atmosphere and will definitely be back."
"very nice atmosphere amplified by the staffs politeness."
"brilliant atmosphere."
"Wearside Farm was welcoming and warm, nice atmosphere with lovely staff who look after you food was very nice and came promptly and tested nice."
"Nice place with a nice atmosphere and decent food."
"Lovely warm atmosphere and it feels a very relaxed place to eat."
Cons:
"Overall a disappointment."
"We ended up leaving half our meal because it went too cold quick with having a constant cold air blowing on us."
"It was quiet. But a lot of noisy kids. (bad parents) dirty cutelry in tub on table."
"They place was very hot with very little air and there were flies everywhere."
"Very disappointing."
"Really bad service!"
"Booked our Christmas dinner here... but today was shocking."
Value for Money
Pros:
"An otherwise pleasant meal that doesn't nip at the bank balance too much."
"Value for money and food quality was excellent."
"Certainly worth the money."
"Good size portions for a very reasonable price."
"Because you can get a drink and be fed for less than £7 it represents excellent value for money."
"Food amazing, really good value for money."
"Really good value for money...food hot, tasty and filling."
Cons:
"Won't be back and I won't be recommending you to anyone."
"Sorry you have lost two regular customers, we will not be back."
"Shocking."
"Very poor, no soya or oat milk for coffee, expresso served in enormous mug ensuring coffee was cold before could drink."
"We were charged weekend food prices with the food itself well below standard and with items missing."
"They charged me 2.70 for pint glass of Coke half full with ice."
"2 drinks 2 sirloin meals £50, if that's what you serve up it's probably time to call it a day."