Jack's at the Junction Reviews Summary

Category: Cafe London

Address: 252 Lavender Hill, London, SW11 1LJ, United Kingdom

Phone: +442072289111

Rating: 4.3
based on 152 reviews.

Food Quality

Pros:

  • "The breakfast was amazing."
  • "How can you go wrong with a fun local diner that consistently serves up great eggs benny?"
  • "The corn beef hash was particularly tasty."
  • "Best breakfast in town! Great quality sausages and bacon, eggs are always nicely cooked."
  • "The food on the whole was nice (and not greasy) and the service was good."
  • "Breakfast is well made with good portions for what you pay."
  • "The food here is unreal."

Cons:

  • "Handling food with bare hands, no Mask, no gloves."
  • "Don’t go for the pancakes though - they pre-cook them and reheat on the griddle resulting in dry stiff pancakes."
  • "The spinach had so much grit in it so I'm pretty sure it wasn't washed before being cooked."
  • "Found a betle like bug in my food."
  • "Very disappointing, premium prices for cheaply made food."
  • "Pancakes were subpar in taste, value and nothing like the typically large, flat American style pancakes."
  • "The French Toast was greasy and bland (no cinnamon) and made with the same unappealing, questionably fresh eggs that I ordered as a side."

Service

Pros:

  • "Made to feel welcomed from the first step in."
  • "Staff are really friendly and accommodating."
  • "The staff are really friendly, the food is top notch and the coffee’s A1!"
  • "Staff are very friendly but not intrusively so."
  • "The staff are lovely, friendly, and fast, and the atmosphere is always lively."
  • "The service was friendly and efficient."
  • "Very nice food, fantastic customer service."

Cons:

  • "Poor, Very poor, extremely poor service to start off with."
  • "I complained to the owner he was not willing to give any discount, refund or anything complimentary."
  • "Very rude approach to customers."
  • "Management and staff were rude."
  • "The short guy with the glasses is so rude!!!"
  • "Unacceptable service, our order never reached the kitchen."
  • "Waitress darted our table and rushed us out after 20 minutes of sitting down."

Ambience

Pros:

  • "This place has a great busy vibe, packed out with young hipster types and some families and is located in a good shopping area."
  • "The place had a nice cozy vibe with newspapers and TV's."
  • "The atmosphere is nice and cosy and in my opinion that makes it worth."
  • "It's homey, clean and comfy - beats out the more pretentious places in the area :)"
  • "Cozy and relaxed atmosphere, you would probably miss it from the front window."
  • "Ambience is a bit utilitarian but very cosy."
  • "It feels very American, in that you get unlimited tea and coffee refills."

Cons:

  • "When busy gets very cramped as the tables are on top of each other."
  • "Noisy and cramped and today it was cold sitting by the door."
  • "The place was really noisy and you could hear what the person sitting in the other corner was saying."
  • "Today the toilets were out of order. Both of them."
  • "The interior was very crammed and the noise level was a bit too high."
  • "For some reason the air conditioning was blowing cold air onto us (not good on a cold wet winter morning)."
  • "It’s really really poor customer service I bought one breakfast from they and i get cold food and when open I saw hair on they food."

Value

Pros:

  • "A little more expensive than a greasy spoon but well worth the extra few quid for the quality."
  • "Had an English breakfast and it was pretty decent and reasonable value."
  • "Standard fare done well - very good value for money."
  • "My new favourite breakfast to order online for delivery."
  • "Very good value for money."
  • "Amazing food and really great value for money."
  • "Excellent - really affordable and super yummy breakfasts, with lots of variety to choose from."

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