Savoy Cafe & Kitchen Reviews Summary

Category: Cafe London

Address: 11 Great Eastern St, London, EC2A 3EJ, United Kingdom

Phone: +447429132133

Rating: 4.6
based on 136 reviews.

Food Quality and Presentation

Pros:

  • "The food is tasty and presented in a gorgeous way."
  • "I had the eggs Benedict which were amazing."
  • "The food is absolutely incredible and the portions are generous."
  • "The food was out of this world! We had pancakes, porridge and Eggs Benedict."
  • "I ordered the full breakfast, and it was great except for the sausage."
  • "Everything was quality and beautifully presented; it was cooked with a lot of care."
  • "The meat shaksouka was delicious, coffee was good as well and the service was good."

Cons:

  • "I ordered the full breakfast, and it was great except for the sausage, which looked like it was one of the mass produced frankfurters."
  • "The beans unseasoned portion of 2 big spoons, 3 ridiculous tomatoes barely roasted and seasoned."
  • "Food was okay, but it tasted like some of the ingredients were overly cheap."
  • "When the food finally came it was incorrect and mediocre and the portion sizes nothing like the photos we had seen."
  • "The food was nice, however - we waited over 70 minutes for the food!"

Service and Staff

Pros:

  • "Server and staff were warm, inviting and friendly."
  • "The staff were fantastic and the food is gorgeous."
  • "They take the time to chat with you and making you feel like a valued guest."
  • "The atmosphere is chill and cozy, very friendly and family orientated place."
  • "Service and food was excellent! Healthy options and great quality food."
  • "The service was great. We didn't have a reservation but they managed to accommodate us on a busy Sunday morning."
  • "Fantastic food, great people and overall a very nice place. We were there twice and both times it was really good."

Cons:

  • "However, we waited an hour since the order until we got the food."
  • "When highlighting these things politely to the service, they just blamed us without apologizing or offering a solution."
  • "The service was insanely slow, I’ve never experienced as slow a kitchen as that."
  • "The customer service is appalling. We were left to wait for nearly an hour before the waitress came back."
  • "Staff are not knowing what to do at all. Waiting forever to be seated and getting the drinks."

Ambience and Atmosphere

Pros:

  • "So good we went twice during our stay. Lovely ambience in the cafe."
  • "The atmosphere is cozy and inviting, making it the perfect spot to start your day."
  • "This place is absolutely amazing. The atmosphere is chill and cozy, very friendly."
  • "Casual cozy cute, filling foods and comfortable ambience."
  • "This place is a MUST for a hearty and incredibly delicious breakfast options at super affordable prices for London."
  • "I absolutely love this bistro! The location is fantastic, and the service is always quick and efficient."

Cons:

  • "The space is small, but comfortable."
  • "Veggie breakfast limited to potatoes :( But service is excellent. Seating a bit cramped."
  • "We stumbled upon this cafe by googling breakfast places nearby and it didn’t disappoint! The food was fresh, good quality and portions were generous."
  • "Small restaurant but SO cute. These guys work so hard and the food is addicting."

Wait Time and Efficiency

Pros:

  • "The service was quick and efficient, and they were kind enough to make swaps on my meal to suit my taste."
  • "I have been here for lunch on two occasions and am yet to be disappointed. The portions are healthy and the salads are delicious."

Cons:

  • "We waited an hour since the order until we got the food. I believe they forgot about the order."
  • "After we ordered our food it took them 40+ minutes to prepare our breakfast, the food was good, but their service is very slow."
  • "Also only one cook and very very slow service."
  • "The wait could have been ok if the food maintained a quality standard."
  • "We ordered a bacon or sausage sandwich each and drinks. I appreciate they do warn you on the menu that there could be a 45 minute wait but to have to wait 40 minutes for the food to arrive although it wasn't busy was in my opinion excessive."

Value for Money

Pros:

  • "Reasonable prices, too."
  • "We loved the food - portion sizes are also big enough + the price range is really reasonable for what you get."
  • "Despite the high-quality food and exceptional service, the prices remain reasonable."
  • "This place is a MUST for a hearty and incredibly delicious breakfast options at super affordable prices for London."

Cons:

  • "Also when the food arrived it was a baguette and not a sandwich as requested. Also I think it was expensive for what it was."
  • "The price was ok. Other than that, we ordered avocado toast and pancakes. It took almost 45 minutes for the meal to go out."
  • "Juices are fresh but are also £4.95. Not worth queuing 40 mins for certainly."

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