Crêpes, Coffee & Chai Reviews Summary

Service

Pros:

• "Staff were friendly and quick."
• "Staff incredibly attentive to Customers needs."
• "The staff were also very friendly."
• "Friendly service, and they craft crepes right in front of you."
• "The service was impeccable by all staff."
• "Service was friendly and efficient."
• "The gentleman at the cashier was so sweet and kind. He had great customer service."

Cons:

• "That specific waiter/chef make us wait over an hour because he refuse to serve me and my family."
• "Weird service in the place where the skinny cashier asked me what I would like to order and then walked away as I was talking."
• "Service was poor, really quite blunt and rude when placing the order."
• "But the staff seems to be on a rush to close and they are not the best at customer service."
• "Very rude staff, had to wait to not get acknowledged."
• "The manager was very rude to us and literally told us leave and never come back."
• "Awful service, charge for decaf coffee, charge for non-milk, 10mins to get 2 coffees and a hot chocolate."

Food Quality

Pros:

• "Whatever food we tried were really awesome."
• "We had very good galette and tea."
• "Seriously one of the nicest, best breakfast destinations I have EVER BEEN IN."
• "The Vegie and Norrdique galette (savoury crepe) and they were absolutely DELICIOUS."
• "Impeccable omelettes and galettes."
• "The food was on point, delicious, fresh and yummy."
• "The food was REALLY good."

Cons:

• "Prices are average for central London, however quality is lacking."
• "The place itself is ok, but the food especially the sandwiche and the omeletes are not, the bread of the sandwiche is hard as a rock, there is no taste on it."
• "The crepes are way too sweet and the bread is quite bland."
• "The fillings of my galette was very stingy."
• "The pancake itself was tasteless, sad, and dried out."
• "The vegan banana cake was dry and resembling a kitchen sponge in texture."
• "I had the Alsace Galette for lunch, a gluten-free turkey and egg crepe. It was burnt and left a horrible taste."

Atmosphere

Pros:

• "Great vibe, chilled, friendly, clean, comfortable."
• "The great views of pedestrians from the large floor to ceiling windows has recently been disturbed by colourful stickers."
• "Relaxing and charming ambience."
• "Inside is relaxing, warm and cozy."
• "A gorgeous café very chic, I love the vibrancy of colours, very bohemian."
• "Really cute vibe inside, plenty of seating and great location."
• "Lovely cosy cafe in the heart of Central."

Cons:

• "Also start cleaning the toilets (covered in urine and hair even though we were some of the first customers of the day) and tables (sticky, presumably because no one gets a plate)."
• "Although this place is clean and tidy, it somehow has a dirty and cheap café atmosphere."
• "The table set up is odd and the restaurant relies on you hearing a number being called to pick up your food in a bustling, very loud restaurant."
• "The toilets needed cleaning and redecorating."
• "Tables covered in dirty dishes."
• "The place was so dirty they don’t have enough staff to keep the place tidy and clean."
• "The loos could be a lot cleaner."

Value

Pros:

• "Food is on the more expensive side for a small meal but still worth it."
• "Great food, great spot, great prices."
• "The food was delicious and affordable."
• "Excellent service, a good sized coffee and reasonable price point."
• "Well priced."
• "The coffee was as expected, very good. Good price."
• "A little pricey (£9 for galette) but totally worth it."

Cons:

• "It's a tad pricey for a family of 5 - around £60-£70."
• "Crepes are good but very expensive for what you get."
• "It does add up though like all gluten free, dairy free meals."
• "£12.10 what a rip off."
• "£50+ for x3 crepe and an omelette; x3 hot chocolates and x1 flat white felt a bit much."
• "It came to £13. Too expensive for what it was."
• "After Two pancakes and a bottle of water... for almost £20 !!!!!"