The Hole In The Wall Reviews Summary

Ambience and Location

Pros:

• "The building itself is amazing with exposed wooden beams and claims to be very old, and has an ambience that anyone can enjoy."
• "This is one of those old fashioned pubs tucked away behind the bottom of the main High Street."
• "To find it up a little street by the roundabout by the harbour."
• "Lovely 'Olde Worlde' pub with a historic background and atmosphere."
• "A charming pub, inside and out, dating to the 16th century."
• "Amazingly old pub, with a great atmosphere and an abundance of ales on tap."
• "The pub it’s self is ancient / steeped in history / low beamed ceilings."

Cons:

• "Beware No Parking in Road have to park in nearby car park & walk."
• "Holds lots of historic value which it holds to its advantage; however it could really do with some refurbishment inside."
• "Whilst buying a round of drinks I asked for a glass of water to be told I could only have bottled water."
• "Toilets are located upstairs with a low ceiling, so wheelchair access is not posssible. Entrance via a steep road, but there is a ramp so could potentially accommodate a wheelchair user with a few strong people to assist."
• "Walked into this pub and instantly hit by a wall of heat. It was so hot I had to Leave within 5 minutes."

Service

Pros:

• "Staff very friendly. 100% shout out to the staff. Well done!"
• "The staff couldn't do enough for us and worked really hard as a team to sort things out."
• "The staff are very friendly and helpful."
• "Great atmosphere and fantastic banter from the staff."
• "The service was brilliant, bright and friendly staff."
• "Service is excellent and friendly."
• "The staff were very attentive, surprisingly low prices for bottles of good wine."

Cons:

• "Staff lacked customer focus, best to give it a miss."
• "Had to chase up our drinks order and then kept waiting so had to ask for the menu."
• "We had to wait an hour and twenty minutes for fish and chips and scampi, no apologies or explanation as to why it took so long."
• "Big disappointed booked a table for 8 ock food took a hour no starters just main course prawn salad .steak chips ..food was tasty but waited far too long."
• "Not good at all unfortunately. Told you can order food at 5 by one member of staff so go to order at 5 to be then told its 5.30."
• "Service was slow over an hour wait for food."
• "Would have given 5 stars but let down by young staff who obviously have not been trained properly had to ask for cutlery and brought our bottle of wine unopened and had to ask for wine glasses."

Food and Drink

Pros:

• "Food lovely and very reasonable, drinks too."
• "The vegetables were lovely, roast potatoes were slightly over cooked."
• "The staff are very friendly and there is such an array of beers and wines to choose from."
• "Lovely British pub, classic lunch menus the curry was perfect."
• "Food, beer and staff are amazing!"
• "The beer has always been good quality and they have a good selection including real ales."
• "Food was superb."

Cons:

• "Came today.. impeccable service shame about the serving of chicken curry.. Rather a tad disappointed.. Childs size certainly not adults!!!"
• "Food is available but not cheap and the portions are average we had the fish and chips but woundered why we bothered after it arrived, i was ok but the wife was feeling ill a few hours later, cannot say if it was the food or not,."
• "Someone decided to increase the bar prices by over 80%. A small glass of rose wine over £5 whereas a pint of beer is over £4.90 truly shocking."
• "A shame there were no mushy peas."
• "The chef came out and her only response was 'it'll add to the flavour', laughed then walked off, it was disgusting."
• "Visited this evening, 19/10/2021 and worst pub meal we've had in a long time, I'd stay away from from the Braised Steak with sickly sweet sauce and overcooked liver."
• "Part of my meal was not cooked through. So they cooked some more but that was just the same 😕😕 my other half had smothered chicken."

Value and Pricing

Pros:

• "Definitely worth £12 and very polite service too."
• "Had a great night, we had the buffet for food, we couldn't fault it, really good value and excellent quality."
• "The staff were very attentive, surprisingly low prices for bottles of good wine."
• "All reasonably priced."
• "Very reasonable price and excellent service, a traditional pub rather than part of a chain."
• "Well priced and very tasty!"
• "Great selection of beers."

Cons:

• "Someone decided to increase the bar prices by over 80%. A small glass of rose wine over £5 whereas a pint of beer is over £4.90 truly shocking."
• "SHOCKING PRICES for a drink... NO wonder the place is EMPTY."
• "Found it expensive for what we had. Had duck with new potatoes. Potatoes were reheated and didn't taste very nice."

Atmosphere

Pros:

• "Great atmosphere and fantastic banter from the staff."
• "The pub has a great atmosphere, everyone is really friendly."
• "Went back the following evening and had one of the best music evenings of our life."
• "Fantastic, great night, My Mum was made to feel like a Film Star."
• "Live music three times a week, catering for the mainly middle aged audience."
• "Great atmosphere, really enjoyed. Fab place."
• "A great pub full of character, charm and ambience."

Cons:

• "A bit quiet in the afternoon we went in but it was a Monday."
• "Whilst buying a round of drinks I asked for a glass of water to be told I could only have bottled water."
• "Walked into this pub and instantly hit by a wall of heat. It was so hot I had to Leave within 5 minutes."
• "Sorry, but we were very disappointed with the Hole in the Wall 😞"
• "Not impressed, came in for a meal and was told restaurant not serving till 6, not a problem thought we would have a drink first only to be told 30 mins later that there is no tables till 9....why couldn't you tell us that when we first enquired..... What a douchbag......."