The Waterford Arms Reviews Summary

Food Quality

Pros:

• "Everyone enjoyed their meals."
• "The fish was massive and the chips were fab."
• "The fish and chips are fantastic I ordered med size fish it was so big good value for your money."
• "Sunday lunch was lovely good portions."
• "Had an amazing hot seafood sharing platter - can highly recommend! All items tasty, fresh and fabulous presentation."
• "Food is excellent including breakfast, i had the chicken tikka and its the best I've ever had."
• "The food was beautifully fresh and well cooked, with the batter being crispy."

Cons:

• "Being left after being sat at a table by a member of staff and then just being engorged is no way to run a building."
• "Went in at 12.30pm never received food till 1.35pm, far too long to wait for food."
• "Staff not so friendly fish and chips for two was an excellent price with bread and butter and a pot of tea thrown in however the meal was quite disappointing batter on fish soggey and fish didn't seem cooked properly."
• "The whale fish was over cooked and dry! Fish was fried to an inch of its life!"
• "Had lunch there today I ordered ploughman's platter was told no pork pie but they would put something extra on. When it came it was over half a plate of salad that must have been the extra they said they would give me 3 small pieces of cheese. it was one of the worst ploughman's I have ever had will not be going back."
• "Fish and chips disappointing. Batter very rubbery and chewy."
• "Visited here today with the family, very disappointed with the food, fish and chips very greasy."

Service

Pros:

• "Good value, drinks well priced, clean tidy and good customer service."
• "All of the staff were brilliant."
• "Service was prompt and friendly."
• "Excellent service from all the staff."
• "All the girls on the bar went out of their way to check we were ok."
• "Waitress's was very friendly and had a smile and happy to help."
• "The young girl on the bar was very polite and friendly, Great food, great service, great time will be back, many thanks."

Cons:

• "I approached some staff requested a table for lunch unfortunately they said there were none available, then in a very off hand manner said I could go in the bar."
• "What has happened? I've been coming here for 5 years always get the fish Friday, always got a lovely meal but..... went on Tuesday 15th November, staff were rude, portions were reduced very disappointed!"
• "After a rather lengthy wait with no explanation as to why, a waitress appeared at our table with our main courses."
• "Waited 40 minutes and had to chase food."
• "We never booked as was 4pm only to be told they were fully booked for the evening, not a sole in and staff standing chatting."
• "Apparently regular chef absent, agency chef in place and they were experiencing problems in the kitchen."
• "Unfortunately the Sunday dinner was awful (I had a small beef dinner) didn’t enjoy any of it."

Accommodation

Pros:

• "THEY GAVE US ANOTHER ROOM IT WAS PERFECT NIGHTS SLEEP BETTER THAN HOME."
• "Room lovely great view clean and a place for everything."
• "Rooms comfy. Shelly and the girls are lovely nothing is too much bother."
• "Stunning sea view from room, great night's sleep in comfy bed."
• "The rooms are nicely decorated with modern new furniture and are very clean."
• "Rooms are very clean and just what we needed."
• "The bedroom had a great sea view and was nicely decorated and very clean."