Jilabi Indian Restaurant Reviews Summary

Category: Indian restaurant Birmingham

Address: 2065 Coventry Rd, Birmingham, B26 3DY, United Kingdom

Phone: +441217223205

Rating: 4.4
based on 472 reviews.

Atmosphere & Ambience

Pros:

  • "It was such lovely atmosphere and also a very good music as well."
  • "Place is very cozy and quiet."
  • "The atmosphere was pleasant and we were surrounded by people having a nice time and there was a good vibe."
  • "Atmosphere of the restaurant was friendly and cozy."
  • "The place is very nicely decorated and cosy."
  • "A good restaurant with a modern decor and plenty of staff to assist you."
  • "The Ambience is very nice."

Cons:

  • "It gets really crowded on a weekend so can be noisy as they get a lot of party bookings."
  • "Parking is an issue, but there’s a Tesco’s that has 2 hours free."
  • "Different waiters constantly came to our table asking how the food was, I felt that they wanted people in and out as quickly as possible like a conveyor belt on a game show."
  • "Turnover of diners was quick and impersonal to say the least."
  • "The waiter 'service' was shocking! He stood at the table constantly staring at us and was taking the plates away the moment we’d put the cutlery down."
  • "Once our main was served, waiter was coming over constantly, no privacy given for a family meal."
  • "Not impressed at all, they either have a buffet or no buffet no such thing as table buffet."

Food Quality & Taste

Pros:

  • "Had two main dishes - they were cooked well and tasted nice."
  • "We all loved the food there."
  • "The curry was high quality and very hot straight from the kitchen."
  • "The meal was very Tasty, plentiful and one of the best I've had."
  • "All the food was mind-blowing and of a perfect quality and taste."
  • "The food is always fresh."
  • "Food is very tasty and they make it exactly how you want it."

Cons:

  • "This is the worst india food that i have ever had... Atleast they didnt offered tap water also."
  • "The chicken curry had no flavour either."
  • "Samosa chaat is made with small frozen veg samosas... no flavour at all."
  • "Not the best curry I have eaten, but in terms of overall experience very good."
  • "The meat is not fully cooked. It’s only 90% cooked and fried rice items contains excess oil than required."
  • "Chicken madras had more of a Chinese curry taste."
  • "The food was fairly OK, nothing special."

Service & Staff

Pros:

  • "Waited on hand and foot by multiple attentive members of staff."
  • "Quick and attentive service."
  • "The customer service here is top-notch."
  • "The service is phenomenal. All the staff are so so incredibly friendly."
  • "The staff catered for a party of 11 with a set meal per head and made sure all dietary requirements were considered."
  • "The service we received and the food chosen for us by Abdul and the team was exceptional."
  • "The staff were so friendly and helpful."

Cons:

  • "Ordered foot at 6pm phoned at 8pm to see what was going on as it hadn't arrived."
  • "Staff were scattered around the floor."
  • "I also had to wait a while to the point I had to get up to the bar and pay the bill myself!"
  • "Manager at the restaurant was incredibly rude on the phone and hung up multiple times."
  • "Felt pressured to order deserts too, I was put off by the staff, not friendly whatsoever."
  • "Customer service was 50/50 as they were too busy having a convo in the background and not listening to the order."
  • "Wouldn't recommend avoid better Indian eateries in Birmingham with plenty of food and value for money with better taste."

Value & Pricing

Pros:

  • "How on earth did it total just over £30?"
  • "And the bill only came to £75 for three people on a 3 course meal."
  • "Not the cheapest of the cheap, but still very reasonable."
  • "The prices were very reasonable for the quality and portion sizes."
  • "The food was not overpriced."
  • "Very reasonably priced as well."
  • "Good food at an affordable price that you can never find elsewhere today."

Cons:

  • "Prices go up, value of food & service goes down."
  • "This is my sincere advice to all please find a better place to eat this is just waste of money."
  • "After seeing charges for items we never asked like £15 for popadums, left us wondering."
  • "3 small things for £17. Deffo not worth it."
  • "High end cost with poor service."
  • "Food used to be good, the last few times have been average."
  • "It's not at all worth your money."

Complimentary Services

Pros:

  • "Complimentary after dinner ice cream, fruit and sweets were given."
  • "We got a free dessert and drink."
  • "And a free desert of ice cream after always goes down a treat with a nice glass of whisky after your meal."
  • "The complimentary desserts, drink and sweets was very kind."
  • "We received complimentary sweets, desserts, baileys and coffees."
  • "They gave complimentary dishes as well as dessert."
  • "Was even served complimentary pudding and drinks."

Cons:

  • "Too many freebies for us."
  • "If a table asks for the bill please don't bring free stuff."
  • "They even gave the kids special drinks."
  • "Offered on the house, sides, dessert, tea."
  • "We got complimentary cake, icecream and coffee at the end of the meal."
  • "Omg they also gave us complimentary cake and tea and fruit which I was so grateful for."
  • "Provided us with complimentary non alcoholic champagne, dessert, including fruit salad and cake in honor of my friend's birthday."

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