Creams Cafe Edgware Reviews Summary

Service Quality

Pros:

• "The service in Creams Cafe Edgware Century Plaza is absolutely amazing!"
• "Staff very friendly, dessert came out fairly quickly and was warm."
• "Excellent delivery service with these succulent waffles to enjoy Sunday with the family."
• "We had quite a pleasant experience actually. The staff was friendly maybe because it wasn't so busy on a Saturday night."
• "Pros - Lot of items on the menu and a diverse selection of options which is great."
• "We celebrated my daughters birthday there recently with quite a big bunch of young children. Not even once we have received a warning to be quieter."
• "Been here before + being here now = Good place to be. Decent selection of desserts @ affordable price tbh."
• "Service has magnificently gotten better and now the dessert looks pleasing and delicious and highly improvement in hygiene than the last time I visited the café."

Cons:

• "Let's make no mistake here. The service was poor. Even though it was not busy, the wait time and the fact that the deserts didn't come at the same time, leaving people at the table to start before the others was just... Terrible."
• "The ice cream ordered was melted, and the waffles were also not eatable. When called the store, the staff wasn't also able to help blaming its busy, and was also not helpful at all."
• "Cons - half of the time the soft serve machine does not seem to be working or functioning correctly."
• "The service is extremely slow. The desserts were nice but the hot chocolate was horrible."
• "Travelled across town to visit this spot for a late night snack and was told that we wouldn’t be able to order for at least 30 minutes due to the volume of online orders they had."
• "Disgusting behaviour by the staff and terrible service. Was told many times to wait before ordering even though the shop was empty."
• "Service time was the same as before if not slightly longer wait time. Desserts arrived separately again which is a problem when one person had something to eat and the other four are waiting.."
• "We order from Creams quite a bit (unfortunately, not many other dessert places around here), and every single time we order, they always forget multiple items."

Food Quality

Pros:

• "The food and the Ice cream are delicious."
• "Extremely wide selection of ice cream flavours and dessert options."
• "The cookie dough was really nice and warm and chocolatey."
• "Creams Cafe Edgware lovely dessert place for all those with a sweet tooth. Wide variety of choice."
• "Update: 1st March 2019 - Food is still great. Staff still amazing."
• "Very nice atmosphere. However, the place was significantly warmer than expected. We tried the white chocolate and raspberry. Very delicious 😋."
• "A great place to spend time with family or friends. A very long list of ice cream. Milkshake. Juices. Pies. Pancakes, and more."
• "For any dessert love, creams is an ideal place. It is one of my most favourite dessert lounge."

Cons:

• "The ice cream ordered was melted, and the waffles were also not eatable."
• "The only redeeming factor is that the food was really good and the staff were nice as well."
• "Packaging was a terrible first we received from Creams. Clearly a franchise owner who doesn’t stick to the franchising rules."
• "When you order via uber eats or any of the others please tell your staff to check that they giving the correct item to the driver."
• "The crepes and sundaes are always nice although the smoothies are too thick."
• "The service is very very bad. The tables were not not cleaned. Didn't get our dessert all of them together took very long time to bring the the rest."
• "Ordered a waffle using their online system at the table and waited for over an hour."
• "The dessert was soo good and very tasty. I had an amazing time with my cousins for the 1st time i went there."