Mishtidesh Ltd Reviews Summary

Food Quality

Pros:

• "The food is delicious and Kamran is beyond helpful."
• "Very tasty and delicious."
• "Food was 5 star and service was brilliant."
• "The quality of tasty dishes they provide are exceptional. The wedding food I have had are absolutely divine."
• "The food is extremely tasty and they sell every curry I've ever heard of, their starters are always perfect and their service is exemplary."
• "The food was fresh and authentic Bangladeshi cuisine."
• "The food was absolutely amazing! I couldn't get enough of it."

Cons:

• "The mixed mithai was so old and scattered its unreal. Never again."
• "Me and my brother came try this places it's wasn't very good just awful food tandoori chicken cover in Chinese soya sauce king prawn puree spices didn't smell right to him awful taste to it."
• "I have seen hair in their food."
• "The veg samosa or shingara was off, it smelt when heated up. In the bin!"
• "So disappointed. The biryani rice was uncooked, ordered shingaras, the potato filling inside was raw."
• "Unfortunately pakora and some other items was lack of quality even we can't it them."
• "Food bland."

Customer Service

Pros:

• "Excellent value for money & staff are very friendly."
• "The girls are so pleasant and the staff are very inviting and welcoming."
• "Service with a smile. Nothing was too much trouble for Raju."
• "The staff were very friendly and very accommodating."
• "Welcoming staff, authentic great tasting food, prayer facilities and for a small place, they take card payments!"
• "The waiters were very polite and very attentive."
• "One of the staff named Raju was a really nice person, infact all the staff was extremely friendly."

Cons:

• "Awful service."
• "Dessert spoon was very very cheap and plastic again."
• "Not very good customer service."
• "Service poor."
• "Absolutely disgusting and rude customer service from the waiter that answered the phone."
• "Although we went as like having Bangladeshi food, but the customer service is very poor."
• "They do not take your plate away and they don't give you another clean plate to get other stuff."

Value for Money

Pros:

• "This place puts other large establishments to shame especially considering their prices are almost double what you would pay here....!"
• "Compared to other places in the area the prices are very reasonable."
• "They have very good prices for the products that they sell which includes Bengali cuisine and mishti which is excellent."
• "The buffet is amazing with a great price."

Cons:

• "The decor was a dirty place, bearing in mind the of price £11.95 pp was quite for an avg buffet in Birmingham."
• "Quite expensive for an ordinary buffet."
• "They tell you not to eat more just take 1 and not allowed seconds."

Authenticity

Pros:

• "Best place in Birmingham to have authentic Bangladeshi food and sweets !!"
• "Firstly, the decor was wonderful. As you walk into the restaurant, you get that Bangladesh vibe."
• "Brilliant food, offering traditional cuisine and catering."

Cons:

• "Went to order and take vegtable samosas for a vegan family and asked a few times if they were vegan friendly. They replied 'yes' each time. They were not. It was chicken somosas."
• "What if a person had a fatal reaction due to severe allergies because the staff at mishtidesh don't know what they are selling!"
• "They are also racist."

Reliability

Pros:

• "The customer care we received when placing our order was very commendable and the food was delivered piping hot and on time."
• "Always had quality food here for several weddings and parties."
• "Very happy with the results; it was organised well."

Cons:

• "I ran late getting to the shop to pick my order up due to traffic and got there at 13:50 still my order wasn't ready."
• "If I could give this company zero stars I would. I booked this company to cater for my wedding last year they let me down on the biggest day of my life."
• "Almost all guest were complaining at the poor quality of food. They ruined our special day."

Atmosphere & Decor

Pros:

• "MashaAllah the new decor is lovely and the food was great."
• "Owners have done a great job with the refurbishment, food quality A1 in my opinion compared to the past."
• "Great atmosphere, clean and welcoming."

Cons:

• "The decor was a dirty place, bearing in mind the of price £11.95 pp was quite for an avg buffet in Birmingham."
• "Its a 1950s place."
• "The interior decor of the restaurant is what creates that calm, relaxing ambiance feel to it."