Newton Park Reviews Summary

Category: Pub Newcastle upon Tyne

Address: Benton Rd, Newcastle upon Tyne, NE7 7EB, United Kingdom

Phone: +441912662010

Rating: 4.2
based on 158 reviews.

Food Quality

Pros:

  • "The food was lovely, fresh and hot!"
  • "Excellent visit. Very safe surroundings. Menu extensive. Food arrived quickly and was well presented and tasty."
  • "Food is lovely, we went on curry Wednesday, I had the korma, my hubby had steak pie."
  • "The southern fried burger is good. Stilton and chippuffalo fries excellent."
  • "Food was very good and staff was lovely."
  • "Food delicious as always."
  • "The food was well presented and nice and hot."

Cons:

  • "I've never tasted processed beef like it, it was awful."
  • "Cooked in very old disgusting oil which must be months old."
  • "The beef was a bit stringy and there wasn't a large portion of mash."
  • "The deserts were even more of a disappointment the apple crumble portion must be a quarter the size too what it was just 2 years ago."
  • "Absolutely shocked by how disgusting the food was might as well of went to Iceland for a ready meal."
  • "Unusually bad food! My kebab looked grey and tasted very bland, I left it."
  • "Food was pretty terrible. Cheese burger had hardly any cheese, wings had no coating or sauce at all."

Service

Pros:

  • "The waitering staff were most helpful and I couldn't fault them so it's top marks to them."
  • "The manager was very professional- got our food to us for free and gave us free desserts as apology."
  • "Staff always friendly and helpful."
  • "Service was pleasant and efficient even though it was quite busy."
  • "Staff very attentive, pleasant and very welcoming."
  • "The staff were pleasant and friendly and we got served our food promptly."
  • "Staff are always super helpful and friendly."

Cons:

  • "Pointed this out to our server when asked if everything was alright and he promptly disappeared never to be seen again."
  • "The staff were dressed cleanly and professional in their mannerisms showing a friendly face and voice they did lack being attentive."
  • "Service was OK. saying this found out young girl that was serving was only staff working."
  • "The lady at the bar totally ignored us."
  • "The service was so slow for drinks. waited 15 mins for 1 glass of wine."
  • "Also took ages for anyone to notice I was waiting to be served."
  • "Girl on floor obvs doesn't like bad review not professional."

Ambiance

Pros:

  • "A smashing place with a touch of class."
  • "Beautiful environment. Very clean place."
  • "The place is huge, and has a lovely warm and cosy interior."
  • "Great vibes."
  • "Very family friendly and definitely will be retuning for food / breakfast or just drinks with friends."
  • "Great outside area."
  • "Lovely friendly staff, a great example of a big chain."

Cons:

  • "Screaming children running up and down the stairs not a nice environment to eat in."
  • "The bar needs a good clean walls have food up them chewing gum under the table."
  • "The toilets however are smelly, ladies are a bit grubby."
  • "The whole place is starting to look tired."
  • "This was dominated by loud music, so it was impossible to have a conversation."
  • "The whole place needs a clean up. The men's toilets are disgusting and most of the chairs are stained in the other areas."
  • "Tables sticky and even the pavement outside was chipped and lethal if you fell or caught yourself."

Value

Pros:

  • "For every slice of bread paid for they are getting more than the full loaf price!"
  • "cheap as chips also."
  • "Their Sunday two meals deal is £2 cheaper here than my local."
  • "Great value, great service."
  • "you get a decent feed for a couple of quid, daily offers and decent range of standard beers and lager."
  • "2 drinks and 2 mains came to £15.00."
  • "Very reasonably priced too."

Cons:

  • "£1.19 for bread and butter. But you receive 1 slice of bread!"
  • "The portion size have been cut in half the burgers are smaller then a big Mac at double the price."
  • "Worst food I have ever had roast dinner was cold and it was all just heated up in a microwave oven only the Yorkshire pudding was fresh."
  • "Food may be cheap, but you gets what you pays for evidently."
  • "To top a coke up because you don’t want a glass full of ice with a whiskey or JD, they charge you for each ‘dash’ of coke depending how high you want the coke!"
  • "Egg hard peas cold and chips not nice, peppercorn sauce was awful."
  • "Dirty windowsills food is microwave not good value for money meal served no cutlery staff very ignorant waited at counter to be served and was ignored while new customers were served first won't be going back health and safety need to get involved."

Location & Facilities

Pros:

  • "Excellent visit. Very safe surroundings. Menu extensive."
  • "Well priced and with plenty of parking and a disabled friendly entrance."
  • "Great location and buses stop just outside the main entrance."
  • "Clean facilities. Large car park."
  • "Lots of car parking space available to the side and rear of the venue."
  • "Easy access with a substantial large carpark."
  • "Good big size car park with disabled parking available."

Cons:

  • "The bar needs a good clean walls have food up them chewing gum under the table."
  • "The toilets however are smelly, ladies are a bit grubby."
  • "The whole place needs a clean up. The men's toilets are disgusting and most of the chairs are stained in the other areas."
  • "Tables sticky and even the pavement outside was chipped and lethal if you fell or caught yourself."
  • "To avoid getting a parking fine from private company customers are expected to request and hold a receipt of purchase from the pub for up to 3 months."
  • "There is a ramp entrance for disabled customers however the doors to enter the premises may be a bit difficult for an unescorted disable person."
  • "The whole place is starting to look tired."

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